Customer Service Representative

Description Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape ... Job Overview: Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction. Location: Los Angeles, CA On site job Salary Range: $38.500- $49.500 yearly Key Responsibilities • Handle customer inquiries via phone, email, and chat • Resolve customer issues and escalate when necessary • Maintain customer records and update account information • Provide product and service information to customers • Assist with order processing and tracking Skills, Knowledge and Expertise • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred • Strong communication and problem-solving skills • Proficiency in customer service software • Ability to work in a fast-paced environment Benefits • Competitive salary range: $38.500- $49.500 yearly • Health, dental, and vision insurance • 401(k) with company match • Paid time off and holidays • Professional development opportunities Apply Job!