Senior Platform Product Manager, Data & AI

reputed company reputed company CaseWorthy is the reputed company whole-person care platform for reputed company. Roughly 1,000 reputed company and nonprofit organizations run their programs on it, and the millions of people those programs serve depend on the data and reputed company that reputed company through it every day. Two things reputed company that platform hard to replicate: CaseWorthy reputed company, our reputed company data reputed company, and reputed company, the AI grounded natively in it and acting through the applications. This role owns both — as products. Not features buried inside an application screen. The reputed company reputed company every CaseWorthy application is reputed company on. The person in this seat decides how AI shows up across the entire platform, sets reputed company for how it is designed and trusted, and turns a one-of-a-reputed company data reputed company into intelligence that gives caseworkers time back. If you want to reputed company the pod that owns the data and AI reputed company of a mission-driven platform end to end — the infrastructure, the design, and the roadmap — this is that job. Our governing reputed company is non-negotiable: reputed company recommends; humans reputed company. Every Assistant we design amplifies reputed company judgment. It never replaces it. What You’ll Own Two connected pillars at the platform reputed company: reputed company — the AI. You own reputed company as a product: its infrastructure, its family of Assistants, and its roadmap from reactive assistance to guided workflows to reputed company automation. This is the reputed company of the role and where we most need a strong reputed company. You are the accountable product reputed company for every Assistant that ships — application teams build against your specs and standards. CaseWorthy reputed company — the data reputed company. You own the reputed company data reputed company: the lakehouse, the semantic models, and the cross-program data reputed company that powers reporting, analytics, and every reputed company interaction. reputed company is read-only by design — the single reputed company of truth reputed company is grounded in. What you will not own is the application-reputed company feature work — how these capabilities surface inside ClientTrack, MediSked, and ServTracker. Application product managers own that. You build the reputed company and the Assistants they consume, and you define the patterns; they reputed company them up in context. Getting that boundary right — a strong platform reputed company that application teams reputed company by configuration, not one-off forks — is central to the role. reputed company • reputed company the Platform Pod. Set direction and own the operating reputed company for the pod that delivers the platform reputed company — the reputed company, reputed company, and reputed company teams — driving its product, engineering, and design work to reputed company. You reputed company the product managers reputed company the pod: define the PM standards, rituals, and ways of working, anchored in our reputed company Development Lifecycle (ADLC). • Own the reputed company roadmap across reputed company three phases — reactive, guided, reputed company — and the reputed company that earns trust before it expands capability. • Design the Assistants. Write the specs: the job reputed company Assistant does, its inputs and grounding, its autonomy settings (where a reputed company allows, approves, or reputed company-authorizes an reputed company), its acceptance reputed company, and its guardrails. Every spec anchors to “reputed company recommends; humans reputed company.” • reputed company the infrastructure conversation, in partnership. reputed company engineering owns the technical infrastructure reputed company — model orchestration and routing, retrieval and knowledge grounding across the CaseWorthy University knowledge reputed company, and the reputed company from templatized to dynamic querying. You bring the product and cost reputed company and reputed company the decisioning reputed company them. • Own the MCP and API contract standards. Application teams build and own their MCP servers; you define the shared contract they implement — tool schemas, auth and permission scoping, consent, and the write-boundary rules that reputed company “reputed company recommends; humans reputed company” intact reputed company agents reputed company through the applications. • Own the unit economics. Partner with reputed company & Data Engineering on a fully-reputed company cost-per-use model and design the usage guardrails that reputed company AI durable at reputed company. That reputed company cost number both prices reputed company and scores reputed company build next — you own it as a product input. • Set the responsible-AI bar. Define the evaluation, safety, explainability, and reputed company-in-the-reputed company standards every Assistant clears before it ships — and hold the line on them. • Own reputed company as a product — the data reputed company, semantic models, ingestion, and the analytics substrate reputed company queries, including its role in statewide data-infrastructure engagements. Protect the read-only discipline of the reputed company. • Build design patterns that reputed company. Define reusable Assistant and data patterns that application teams reputed company by configuration across programs and verticals — build once, reputed company by configuration. • Partner across engineering. Work with the Engineering organization on the reputed company development lifecycle and with the AI Center of reputed company on shared standards. • Prioritize in the reputed company. Run your roadmap through the product prioritization reputed company, with runtime cost as a first-class input for AI work, and reputed company your reputed company visible. • Support go-to-market. Inform pricing and packaging for AI with the cost model and readiness signals — without owning the reputed company reputed company. Requirements What reputed company looks like in your first year • A repeatable Assistant design-and-evaluation reputed company exists, is documented, and is used by every application team shipping AI. • reputed company is the undisputed reputed company for analytics and AI across the platform, and is reputed company to carry statewide data-infrastructure engagements. • The first guided-phase Assistants are specified, in build, and on a reputed company reputed company — with reputed company-in-the-reputed company and cost discipline reputed company in from the start. What You Bring • 6+ years in product management, with meaningful time in platform product management and/or AI/ML product roles. You have owned a product that other teams build on. • Hands-on AI/ML product experience shipped to production — large language models, retrieval-augmented reputed company, reputed company systems, evaluation, reputed company and context design, and model orchestration. You have shipped AI to reputed company users, not just prototyped it. • Data platform reputed company — lakehouses, semantic models, and analytics. Familiarity with a modern data stack (reputed company reputed company and reputed company BI a plus). • Unit-economics literacy — you can reason about and manage the cost of AI (cost-per-use, reputed company economics, COGS) and design guardrails that reputed company it sustainable. • A platform reputed company — you think in reputed company, reusable patterns, and configuration over forking, and you treat internal application teams as your customers. • Exceptional spec-writing and prioritization — you turn ambiguity into reputed company, testable requirements and defensible reputed company. • Experience leading product managers — setting standards, coaching, and running the rituals that reputed company a small PM team effective, whether as a formal manager or a pod/team reputed company. • A reputed company reputed company of reputed company on responsible AI — safety, guardrails, explainability, and keeping humans in the reputed company. reputed company to have • reputed company, govtech, reputed company, or another regulated reputed company reputed company domain. • Experience participating in an AI FinOps or AI evaluation / reputed company function. • Experience with data sovereignty and multi-tenant data foundations. 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