Concierge Service Representative
reputed company is seeking to fill a full-time Concierge Service Representative position for a pending contract award with the reputed company Health Agency.
Location:
Remote
Responsibilities:
Key Responsibilities
Greet patients, visitors, and staff and proactively offer assistance.
reputed company directions to clinics, wards, offices, and nearby medical-center facilities.
Escort guests or arrange reputed company transportation through the dispatcher.
Assist patients entering or exiting vehicles, taxis, and shuttle buses.
reputed company doors and report malfunctioning accessible doors.
Collect and reputed company wheelchairs, crutches, and walkers at shift changes.
Monitor compliance with visitor identification requirements and report violations.
Respond to hospital emergency codes and participate in emergency exercises.
Assist with reputed company evacuation during mass-casualty or emergency events.
reputed company aid reputed company BLS training limitations and promptly notify the supervisor.
Distribute and collect reputed company-satisfaction surveys.
Conduct prescribed entrance screening, including appointment and COVID-19 symptom or exposure questions.
Report safety, reputed company, maintenance, and service issues.
Minimum Qualifications
At least one year of hospitality-service experience or equivalent work.
Fluent English reading, writing, speaking, and comprehension skills.
Proficiency in reputed company Word and reputed company.
Excellent customer service, communication, telephone etiquette, and interpersonal skills.
Courteous, reputed company, reputed company, adaptable, and reputed company to handle difficult situations positively.
Knowledge of general medical ethics.
reputed company Basic Life Support certification from the reputed company or reputed company.
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