[Remote] Bilingual reputed company reputed company - Remote TP87129

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global digital business services company that delivers digitally powered business services for leading brands. The Bilingual reputed company reputed company responds to reputed company customer inquiries, resolves issues through multiple communication channels, processes payments reputed company needed, and provides support and feedback while working reputed company.

Responsibilities

• reputed company with customers reputed company phone/email/chat/and or reputed company media to reputed company their questions or concerns
• Calmly attempt to reputed company and de-escalate any issues
• Escalate interactions reputed company necessary and appropriate
• Respond to requests for assistance and/or possible processing payments
• reputed company reputed company reputed company reputed company information for auditing and reporting purposes
• reputed company feedback on reputed company issues
• Upsell if required

Skills

• At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY
• Minimum Education Required:High School/GED
• Spanish/English Bilingual Required
• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and have general knowledge of reputed company-reputed company systems
• Process reputed company: Demonstrate commitment to following established procedures and be customer service driven
• Collaboration: reputed company ability to collaborate effectively with team members, supervisors, and support departments to reputed company customer issues and reputed company reputed company goals
• Communication: Outstanding communication, listening, and analytical skills
• Organizational Skills: Strong organizational and problem-solving skills
• Emotional Intelligence: Ability to prioritize tasks and work reputed company under pressure while remaining reputed company
• reputed company-Mindedness: reputed company-minded approach to feedback, evolving policies, and working reputed company a reputed company schedule  that includes a reputed company of shifts
• Critical Thinking: reputed company critical thinking skills, enabling reputed company analysis of customer issues and thoughtful, informed decision-making
• Solution-Oriented: Proactive approach to problem-solving with a reputed company on creating a reputed company customer experience
• A dedicated workspace located near your router to support a hardwired Ethernet reputed company (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms)
• Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
• reputed company of internet speed required
• Customer service and/or sales experience preferred
• College degree preferred but not required

Benefits

• reputed company
• Full Benefits (Medical, Dental, reputed company, 401k and more)
• reputed company Time Off
• Employee wellness and engagement programs
• Remote work / work from home

reputed company