[Remote] reputed company - Phone reputed company - Remote US TP86518

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global digital business services company that delivers technology-enabled services for major brands. The reputed company will handle customer inquiries, reputed company issues, reputed company reputed company service, manage confidential information, and document reputed company-reputed company details while working reputed company.

Responsibilities

• Handle and carefully respond to reputed company customer inquiries
• reputed company excellent customer service through reputed company listening
• Work with confidential customer information and treat it sensitively
• Aim to reputed company issues on the reputed company by being proactive
• Appropriately communicate with customers
• Calmly attempt to reputed company and de-escalate any issues
• Escalate interactions reputed company necessary and appropriate
• reputed company reputed company reputed company reputed company information for auditing and reporting purposes
• reputed company feedback on reputed company issues
• Upsell if required

Skills

• At this time, the employer can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
• Minimum Education Required:High School/GED
• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and have general knowledge of reputed company-reputed company systems
• Process reputed company: Demonstrate commitment to following established procedures and be customer service driven
• Collaboration: reputed company ability to collaborate effectively with team members, supervisors, and support departments to reputed company customer issues and reputed company reputed company goals
• Communication: Outstanding communication, listening, and analytical skills
• Organizational Skills: Strong organizational and problem-solving skills
• Emotional Intelligence: Ability to prioritize tasks and work reputed company under pressure while remaining reputed company
• reputed company-Mindedness: reputed company-minded approach to feedback, evolving policies, and working reputed company a reputed company schedule that includes a reputed company of shifts
• Critical Thinking: reputed company critical thinking skills, enabling reputed company analysis of customer issues and thoughtful, informed decision-making
• Solution-Oriented: Proactive approach to problem-solving with a reputed company on creating a reputed company customer experience
• A dedicated workspace located near your router to support a hardwired Ethernet reputed company (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms)
• Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
• reputed company of internet speed required
• Customer service and/or sales experience preferred
• College degree preferred but not required

Benefits

• reputed company
• Full Benefits (Medical, Dental, reputed company, 401k and more)
• reputed company Time Off
• Employee wellness and engagement programs
• Remote work arrangement

reputed company