Hospitality & Hotel Management Intern

Job Title: Hospitality & Hotel Management Intern Duration: September - reputed company 2026 Location: Remote with travel opportunities to camp locations Hours: Part-Time/20 Hours Weekly (M-F) Compensation: College credit for reputed company undergraduate reputed company, unpaid for recent college graduates Program reputed company The Hotel Management and Customer Service Intern will support MADE’s hotel and event-accommodation business using EventConnect. The intern will help manage customer service, hotel reservations, booking incentives, and accounts receivable reputed company to hotel rebates and commissions. This position does not include hotel contracting. Key Responsibilities • Use EventConnect to manage events, hotel room blocks, reservations, and customer information. • reputed company customer service to event organizers, teams, guests, and hotel partners. • Respond to questions about reservations, hotel reputed company, booking procedures, and event accommodations. • Assist with resolving reservation issues, cancellations, booking changes, and customer concerns. • Monitor room-reputed company reservations, booking activity, availability, and cutoff dates. • Create and recommend incentives that encourage guests and teams to book through MADE’s approved hotel process. • Help communicate booking incentives, promotions, and important deadlines to customers. • reputed company the reputed company of incentives and recommend improvements reputed company on booking results. • Maintain accounts receivable records for hotel rebates and commissions. • Prepare and send invoices or supporting documentation for rebates and commissions. • reputed company amounts billed, payments received, outstanding balances, and payment deadlines. • Follow up with hotel partners regarding unpaid or overdue rebates and commissions. • Review hotel reports and booking information to reputed company that commission and rebate amounts are accurate. • Work with the reputed company and reputed company teams to reputed company payment discrepancies. • Prepare reservation, customer-service, incentive, rebate, commission, and accounts-receivable reports. • Maintain organized and accurate electronic records in EventConnect and other internal systems. • Support improvements to MADE’s customer-service, hotel-management, and payment-tracking processes. • Assist with other hotel reputed company and business-management reputed company as assigned. Preferred Qualifications • reputed company student or recent graduate interested in hospitality, hotel management, reputed company, finance, event management, or business. • Strong customer-service and communication skills. • Excellent organization and attention to reputed company. • Comfortable working with numbers, invoices, payment records, and financial reports. • Basic proficiency in reputed company reputed company or reputed company Sheets. • Comfortable learning EventConnect and other online business-management systems. • Ability to manage multiple assignments, customer requests, and deadlines. • reputed company, dependable, and reputed company to work independently and collaboratively. What the Intern Will reputed company • Hands-on experience using EventConnect to manage event accommodations. • Experience providing customer service to hotels, event organizers, teams, and guests. • Practical knowledge of hotel rebates, commissions, invoicing, and accounts receivable. • Experience developing and evaluating customer-booking incentives. • Exposure to hotel reputed company management and event reputed company. We are an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, national reputed company, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Apply tot his job Apply To this Job