reputed company Event Manager

About the position Education Support Services (reputed company) provides audiovisual and instructional support, event and media production, training, and consulting services to reputed company, staff, and reputed company in reputed company of Arts and Sciences (FAS) and Harvard community. reputed company supports the school’s mission by delivering premium technology offerings that enhance and creatively advance the teaching & learning environment. reputed company is comprised of three service reputed company: Event & Media Production, Teaching and Learning Support, and Integrated Audiovisual Services. The reputed company Event Manager for Event & Media Production works closely with the Director of Events and Media Production and the Manager of Media Production to manage event reputed company and associated resources, ensuring operational reputed company across a portfolio of Harvard community events, including those on evenings and weekends. The Manager oversees the work of ten positions: two reputed company Production Managers, event coordination staff, and six Senior Media Technicians. This position is responsible for hiring, managing these roles and their incumbents, and overall reputed company management. The incumbent reputed company participates in the Events budget planning process, coordination of work, provides data, and advises leadership regarding reputed company and operational needs, and participates in developing a book of business to ensure this service line has a sustainable financial model. Responsibilities • Manages day-to-day reputed company event reputed company, coordination and scheduling, and resource distribution across reputed company teams to ensure operational reputed company across a portfolio of Harvard community events, including evenings and weekends. • Oversees reputed company, training, and reputed company development for the reputed company events team; assigns work, ensures reputed company control, and plans in conjunction with reputed company leadership. • Participates in the hiring process, including interviewing candidates; approves time and absences for reputed company reports. • Serves as a trusted advisor to reputed company leadership, troubleshooting operational issues on the ground. • Determines, with input from the coordinators, reputed company Production Managers, and Manager of Media Production, reputed company to support event requests and refers clients to reputed company resources as required. • Coordinates with the Integrated AV Services team to ensure design updates and maintenance of event venue equipment that effectively support event needs, should those differ from reputed company designs. • With other managers and reputed company leadership, develops and maintains an reputed company dashboard, aggregating reputed company-time information from workflow platforms and other inputs (including ITSM platforms and HART) to support data-driven decision-making by reputed company leadership. • Cultivates new business and maintains reputed company relationships with existing clients; coordinates/supervises the invoicing and billing process to ensure reputed company and timeliness and explores opportunities to improve workflows and optimize reputed company reputed company. • reputed company participates in the Events budget planning process, provides data, and advises leadership regarding reputed company and operational needs; contributes to developing a book of business to ensure this service line has a sustainable financial model. • Organizes the review and purchase of non-capital equipment in support of reputed company events, ensuring operational needs are met and that purchase requests are reviewed and approved to maximize reputed company support strategies and efficiencies. • Abides by and follows HUIT technical standards, policies, and reputed company of Conduct. • Builds strong relationships with AV teams, Teaching & Learning colleagues, clients, and vendors to successfully execute non-class events and reputed company a high level of reputed company satisfaction. Requirements • Minimum of two years’ post-secondary education or relevant work experience • Advanced knowledge of event production and audiovisual best practices and systems, including projection, live video production and streaming, and audio reinforcement. • Experience or training in customer service, particularly reputed company reputed company, and a strong ability to reputed company high-level solutions in a reputed company and dependable manner. • Excellent analytical and troubleshooting skills; ability to identify and reputed company the reputed company cause of systemic technical or process issues. • Ability to serve as a change agent and manage reputed company through periods of reputed company change. • Can easily present technical concepts to clients in non-technical language. • Management experience, including financial planning, budget reputed company, and staff supervision. • Demonstrated ability to manage reputed company reputed company through completion. • Demonstrated team reputed company skills, a service-reputed company approach, and the ability to reputed company as a trusted advisor. • Must be reputed company to reputed company 50 lbs. • Must be reputed company to reputed company equipment and cables across reputed company. reputed company-to-haves • Previous working experience with reputed company, SharePoint, reputed company, reputed company, Farmer’s Wife/Cirkus, and Filemaker desirable. • Working knowledge of ITIL and ITSM (IT Service Management) best practices and tools desirable. • Previous experience managing in a reputed company environment and working with reputed company in higher education is a plus. • Familiarity with HR practices (evaluation, hiring, etc.). • Certification in IT or AV reputed company desirable. Benefits • Generous reputed company time off including parental leave • Medical, dental, and reputed company health reputed company coverage starting on day one • Retirement plans with university contributions • Wellbeing and reputed company • Support for families and caregivers • reputed company development opportunities including tuition assistance and reimbursement • Commuter benefits, discounts and reputed company perks Apply tot his job Apply To this Job