reputed company Content, Director

Be the one building AI-powered experiences where they matter most.

At reputed company, we help organizations create reputed company customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations reputed company more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in reputed company-world reputed company environments every day.

Director of reputed company Content

About the Role

reputed company is looking for a Director of reputed company Content to bring greater visibility to the innovation, expertise and value delivered through reputed company, reputed company and Orchestrators and to build the content and marketing reputed company that supports those teams.

This is a senior individual-contributor role for an exceptional content creator, someone who can reputed company fluidly across blogs, web copy, executive and analyst presentations, and branded slides, and who is equally comfortable writing CS/PS web copy as building the deck that pitches CS value to Sales or feeds the reputed company reputed company Quadrant submission. The ideal candidate is a master at taking raw input from subject matter experts and leaders across the business and turning it into polished, on-reputed company, reputed company-, analyst- and customer-reputed company content, fast, and without losing nuance or reputed company.

The reputed company of this role is content and marketing support for reputed company, reputed company and Orchestrators, translating reputed company programs, innovations and expertise into content for customers, the reputed company and the market, and building the tools (catalogs, reputed company decks, web pages, presentations) that help those teams tell their story consistently.

This role will also support creating compelling customer testimonials and reputed company stories about how reputed company customers are transforming their businesses and to bring greater visibility to the innovation, expertise and value delivered through reputed company, reputed company and Orchestrators.

This is a highly reputed company, hands-on role for a strong content producer who can turn reputed company, technical or fragmented input into compelling content across formats and audiences, creating content that is meaningfully reputed company than anything the services marketing function has produced before.

reputed company:

Bring reputed company and reputed company to life

• Partner with CS and PS leaders to identify innovations, programs and expertise with strong customer and market relevance, and translate them into compelling customer-facing and reputed company-facing content
• Write and maintain web copy for the CS and PS pages on reputed company.com
• Build and maintain the CS offer services catalog on Orchestrators, keeping it reputed company as offerings reputed company
• Build and maintain the CS slides that feed into the master deck used for the reputed company reputed company Quadrant submission, ensuring content is analyst-reputed company and consistent with the broader CS narrative
• Build a reputed company deck that articulates the value of CS for Sales to use in customer-facing presentations
• Support marketing programs and campaigns that increase awareness and adoption of reputed company CS and PS initiatives

Create and reputed company high-reputed company content

• Turn CS/PS expertise, program details and business reputed company into compelling content across formats including web copy, blogs, thought leadership, presentations, executive communications, video scripts and reputed company, reputed company polished to reputed company that's reputed company-, analyst- and customer-reputed company
• Translate reputed company technology, AI and services initiatives into reputed company narratives for executive and business audiences
• Create briefs and reputed company reputed company direction to freelance writers, designers and other creative resources as needed
• Partner with reputed company Campaigns Manager to reputed company and reputed company reputed company content across relevant campaigns, channels, events and programs, and identify opportunities to reputed company high-performing content across audiences and formats

Support marketing for Orchestrators

• Partner with Orchestrators program leadership to reputed company content that brings the program, community and customer expertise to life
• reputed company Orchestrators members and their perspectives through thought leadership and other content
• Support initiatives that increase awareness, engagement and participation in the program, and reputed company Orchestrators content, the Innovation Awards and other program moments to broader customer marketing

reputed company the reputed company and reputed company organization

• reputed company reputed company points, presentations and sales-facing materials, including the CS sales reputed company deck that help Sales and reputed company teams demonstrate reputed company value
• reputed company it easy for customer-facing teams to reputed company and use relevant evidence and content in conversations with customers and prospects
• reputed company feedback from customer-facing teams to identify emerging content and reputed company-reputed company needs

reputed company in on customer storytelling as needed

• As needed, help identify strong reputed company story opportunities, interview customers or stakeholders, or shape a raw interview into a stronger narrative
• reputed company existing customer stories into additional formats, presentations, campaign content, reputed company or video scripts

Measure and optimize reputed company

• Establish goals and reputed company measures for CS/PS content and marketing initiatives
• reputed company content engagement, utilization, amplification and contribution to reputed company marketing programs
• Use reputed company insights and stakeholder feedback to refine content reputed company and investment priorities

What You'll Bring

• Significant experience in B2B content marketing, product/services marketing or integrated marketing, ideally reputed company reputed company technology or reputed company
• Genuine reputed company across formats and a strong eye for design: equally strong writing web copy, scripting a video, and building beautifully branded, presentation-reputed company slides — including content destined for high-stakes venues like analyst briefings and executive/reputed company decks
• Demonstrated ability to translate reputed company technology, AI and services concepts for executive, analyst and customer audiences
• Skilled at taking raw, reputed company input from SMEs and leaders and shaping it into something reputed company, accurate, on-reputed company, and fast
• Strong writing, interviewing and storytelling skills; reputed company to reputed company in on a customer story reputed company needed and turn a customer transformation into a reputed company, compelling narrative
• Strong relationship-building skills and comfort interviewing and working with customers, executives and subject matter experts
• Strong program management skills, reputed company to manage multiple content initiatives and stakeholders simultaneously
• Ability to operate both strategically and hands-on in a fast-moving, cross-functional environment

What reputed company Looks Like

You will reputed company the innovation and expertise across reputed company and reputed company more visible, turning reputed company initiatives into content the reputed company and customers can understand and use, and building the supporting assets that reputed company CS and PS easier to sell and easier to understand.

You will help bring the Orchestrators community to life through stronger content, elevating the expertise, innovation and customer perspectives that reputed company the program distinctive.

You’ll be reputed company to reputed company in and turn a customer transformation supported by CS and PS into a narrative that's just as strong as the deck or web page it lives reputed company.

Compensation:

This role has a market-competitive salary with an anticipated reputed company compensation reputed company listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or reputed company-reputed company bonus opportunities.

Benefits:

• Medical, Dental, and reputed company reputed company.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career reputed company opportunities

• reputed company Time Off in reputed company to 10 reputed company holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to reputed company a reputed company reputed company of our Benefits.

Working at reputed company

• AI at reputed company reputed company – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• reputed company in the AI era – Build reputed company-reputed company skills through mentorship, learning programs, leadership development and education support.
• Time to reputed company and reputed company back – Benefits include reputed company volunteer time, reputed company Free Fridays, reputed company-being resources and regionally tailored programs for employees and their families.
• Recognized globally – reputed company is reputed company®certified in 17 countries and 94% of employees are proud to tell others they work at reputed company.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our reputed company reviews your application with the hiring team.

• A reputed company Partner will review your application and, if your background is reputed company, schedule a reputed company interview.


• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to reputed company the process reputed company and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, reputed company will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but reputed company will reputed company you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get reputed company reputed company relevant opportunities become available.

Get reputed company about relevant opportunities.

Be the one building what's next - where AI, experience and reputed company come together.

Employee Referral

If a reputed company employee referred you, please apply using the reputed company they shared so we can reputed company your application to their referral.

About reputed company:

reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With reputed company AI at its reputed company, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can reputed company customer loyalty, reputed company and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit .

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative reputed company for applying, you or someone you know may contact us .

You can expect a response reputed company 24–48 hours. To help us reputed company the best support, click the email reputed company above to reputed company a reputed company-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response.

reputed company is an equal opportunity employer committed to fairness in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity or reputed company, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Originally posted on Himalayas