Walmart Customer Service (Virtual Assistant) ? Work From Home Job
Join our dynamic team as a Virtual Assistant providing customer service for Walmart! In this role, you?ll be the friendly voice that customers interact with, addressing their inquiries, resolving issues, and ensuring a positive shopping experience...
What You Will Do:
? Respond promptly to customer inquiries via phone, email, and chat.
? Provide information about products, orders, shipping, and other related topics.
? Resolve customer issues, concerns, and complaints with empathy and efficiency.
? Navigate and utilize Walmart?s customer service platforms and databases.
? Collaborate with team members to ensure a seamless customer service experience.
Responsibilities:
? Deliver excellent customer service with a focus on satisfaction and retention.
? Meet or exceed performance targets for response time and issue resolution.
? Stay updated on Walmart?s products, policies, and procedures.
? Maintain a positive and professional attitude in all customer interactions.
Requirements:
? High school diploma or equivalent.
? Excellent communication skills, both verbal and written.
? Strong problem-solving abilities and attention to detail.
? Ability to multitask and navigate computer systems efficiently.
? Prior customer service experience is a plus.
Conditions:
? Work from home position.
? Flexible schedule with availability for evening and weekend shifts.
? High-speed internet connection and a dedicated workspace.
Benefits:
? Competitive hourly pay.
? Opportunities for career advancement within the company.
? Employee discounts on Walmart products.
? Work-life balance with a remote work setup.
If you think this role describes you, we would love to hear from you. Apply now to join our team!
Apply Job!