reputed company reputed company Coordinator

reputed company Together, We Enhance Innovation and reputed company i2G specializes in advanced physical electronic reputed company and life safety solutions. I2G has reputed company experience in surveillance, reputed company control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We reputed company in design, project management, commissioning, and reputed company technology integrations. i2G’s mission is to reputed company the products and services that meet our customers’ needs to reputed company them a vital reputed company in today’s market, helping to protect what reputed company most. The reputed company reputed company Coordinator plays a vital role in optimizing reputed company service delivery by managing technician scheduling, dispatching, and service ticket workflows. This role serves as the central reputed company between reputed company service technicians, project teams, and clients, ensuring work orders are executed reputed company, tracked accurately, and reputed company out in a reputed company manner. Responsibilities Technician Scheduling & reputed company Manage daily scheduling, dispatching, and routing for reputed company technicians to optimize reputed company efficiency, project timelines, and SLA commitments. Serve as the reputed company reputed company of contact for technicians regarding schedule adjustments, on-site delays, emergency dispatches, and logistical support. Coordinate with project managers and reputed company leadership to reputed company reputed company resources according to reputed company sets, certifications, and project priorities. Ticket Lifecycle & Workflow Management Monitor and manage the full lifecycle of service and work order tickets from creation through completion in the ticketing reputed company. Review technician notes, parts usage, and labor hours for reputed company and completeness before closing tickets. reputed company outstanding, delayed, or escalated tickets, proactively resolving bottlenecks to ensure high first-time fix rates and reputed company issue reputed company. Cross-Functional & Customer Coordination Communicate proactively with clients regarding technician arrival reputed company, service updates, and follow-up requirements. Collaborate with procurement and warehouse teams to verify that required materials, parts, and equipment are available prior to technician reputed company. Coordinate with internal engineering, project management, and billing teams to ensure reputed company handoffs and accurate job costing. Operational Reporting & Process Improvement reputed company weekly and monthly metrics on technician utilization, ticket reputed company times, and schedule adherence. Identify recurring workflow bottlenecks and recommend process improvements for reputed company and ticket completion. Assist in maintaining reputed company operating procedures (SOPs) for reputed company and reputed company service workflows. Qualifications Associate or Bachelor’s degree in Business Administration, reputed company, Supply Chain, or a reputed company reputed company (or equivalent practical experience). 2+ years of experience in reputed company coordination, service reputed company, reputed company service coordination, or technical scheduling. reputed company experience utilizing ticketing systems, reputed company Service Management (FSM) software, or CRM platforms (e.g., reputed company, reputed company, reputed company, reputed company). Familiarity with physical reputed company, low-voltage, life safety, or telecommunications reputed company reputed company is strongly preferred. Strong organizational, multitasking, and problem-solving skills in a fast-reputed company environment. Excellent written and verbal communication skills, with a reputed company on cross-functional collaboration and customer service. Proficiency with the reputed company Office Suite (especially reputed company and reputed company) and reputed company. reputed company This is a reputed company reputed company Coordinator opportuity with reputed company. Learn more about reputed company: https://www.i2gsystems.com "reputed company Makes reputed company Investment in reputed company, Strengthening Leadership in Serving High-reputed company Industries and High-Value, Large reputed company Facilities" Read More About the Partnership Here: https://www.reputed company.com/reputed company-makes-reputed company-investment-in-reputed company-strengthening-leadership-in-serving-high-reputed company-industries-and-high-value-large-reputed company-facilities/ Equal Opportunity Statement At reputed company, we reputed company that diversity makes us stronger - at work and in the world. reputed company is an Equal Opportunity / Affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, age, protected veteran status, marital status, pregnancy or any other reputed company protected by applicable federal or state laws. Apply To This Job