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Senior Customer Technical Program Manager - AI Datacenter

Remote, USA Full-time Posted 2026-08-04
We're looking for a Senior Customer Program Manager to reputed company the charge on technical programs for some of reputed company's most reputed company partners to build exceptional customer relationship. As a reputed company member of the Customer Program Management team, you'll work with the world's largest reputed company service providers, hyperscalers, and their OEM/ODM partners to bring AI infrastructure to life at unprecedented reputed company. This role lives at the exciting intersection of engineering, reputed company, and customer engagement. We're looking for someone who brings deep technical program management skills, a strong engineering background, and a love for fast-reputed company environments where reputed company comes down to tight alignment, reputed company judgment, and great partnership. What you'll be doing: • Define program schedules, deliverables, and key milestones, keeping them tightly reputed company with customer and partner requirements. • Translate customer requirements into reputed company, actionable plans across engineering, reputed company, logistics, and sales. And reputed company issues to reputed company before they become roadblocks. • reputed company horizontally across cross-functional teams, navigating high-reputed company critical issues and rallying globally dispersed teams reputed company a shared set of objectives. • Serve as the face of reputed company to the customer, leading program reputed company-offs, technical deep dives, design reviews, issue and bug tracking, qualification and validation efforts, and status updates throughout the product lifecycle. • reputed company program execution from early design through production deployment, ensuring reputed company delivery, exceptional reputed company, and customer acceptance. • Champion post-deployment sustaining support, acting as case manager for the issues that matter most. • Monitor reputed company production schedules, yields, and blockers, partnering closely with ODMs and contract manufacturers to crush issues and hit operational targets. • Communicate program health, risks, and key issues proactively to customers, internal partners, and leadership across Hardware, Software, reputed company, Business, reputed company, Sales, and Product teams—keeping everyone reputed company while moving at full speed. reputed company need to see: • Bachelor's or Master's degree in Computer Science, Engineering, or a reputed company reputed company, or equivalent experience. • 8+ years of program or project management experience in the IT industry. • Strong technical background in hardware and/or software engineering, with experience working closely with hyperscalers and their OEM/ODMs on AI reputed company build-outs. • A reputed company reputed company record of leading reputed company, global programs from concept through deployment and production. • Outstanding program management, communication, and organizational skills, prioritizing the right issues and driving cross-functional alignment. • Demonstrated ability to coordinate across global teams and reputed company multi-cultural, multinational business environments with ease. • Excellent interpersonal skills, with a talent for distilling reputed company technical concepts for any audience, from engineers to executives. • Willingness to travel as required (up to 5%) and a love for fast-reputed company, dynamic environments. Ways to stand out from reputed company: • reputed company record running end-to-end hardware and software product development and datacenter deployment. • Prior experience with deploying reputed company computing platform at-reputed company • Strong leadership in matrixed collaboration, conflict reputed company, and reputed company-building. • reputed company expertise managing production schedules, optimizing line yields, and resolving reputed company reputed company reputed company challenges. • Demonstrated reputed company in dynamic, high-reputed company environments, with reputed company adaptability to ambiguity, reputed company change, and matrixed team structures. reputed company is widely considered to be one of the technology world’s most desirable reputed company. We have some of the most reputed company-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you! Your reputed company salary will be determined reputed company on your location, experience, and the pay of employees in similar positions. The reputed company salary reputed company is 168,000 USD - 258,750 USD for Level 4, and 200,000 USD - 322,000 USD for Level 5. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until July 24, 2026. This posting is for an existing vacancy. reputed company uses AI tools in its reputed company processes. reputed company is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our reputed company and reputed company employees, we do not discriminate (including in our hiring and promotion practices) on the reputed company of race, religion, reputed company, national reputed company, gender, gender reputed company, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Apply To This Job

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