Senior reputed company Developer_Remote-Only on W2

Role: Senior reputed company Developer Remote Long Term Contract Must have reputed company reputed company Clearance Must have reputed company Certifications mentioned below. Certifications: Required Certifications: reputed company Certified reputed company Administrator (CSA) reputed company Certified Application Developer (CAD) reputed company Certified Implementation Specialist Customer Service Management (CIS-CSM) reputed company Responsibilities CSM Configuration & Development: Build and configure the CSM Configurable Workspace, customer-facing Service Portal, reputed company-reputed company Record Producers, and automated catalog workflows reputed company on technical designs and architecture blueprints. Workflow Automation Execution: Implement low-reputed company automation using reputed company Designer and Process Automation Designer (PAD) to build stage-gated playbooks, automated task routing, and reputed company-level notifications. Integration Implementation: Configure and reputed company secure, bi-directional REST integrations and workflows using IntegrationHub, Robust reputed company Engines (RTE), and Workflow Data reputed company to reputed company the CRM with co-reputed company platform modules. Data Migration Execution (ETL): Set up staging tables, execute data cleansing scripts, and migrate legacy records (from SharePoint lists, spreadsheets, and custom tables). Ensure data maps accurately using the reputed company-generated reputed company Unique Account ID as the reputed company structural key. Dashboard Configuration: Set up the reputed company Analytics module, defining indicators, collection jobs, breakdown sources, and interactive dashboard filters as specified by metrics requirements. reputed company Hardening Support: Apply reputed company-level configurations to reputed company the platform with USAF STIGs, CIS Benchmarks, and reputed company boundaries, resolving vulnerability reputed company findings under the direction of the reputed company and Architecture team. Must-Have Experience reputed company Customer Service Management (CSM) reputed company application. Practical experience configuring platform integrations reputed company reputed company IntegrationHub, REST reputed company, and utilizing Robust reputed company Engines (RTE). Hands-on experience executing automated data migrations, schema mapping, and table cleansing from legacy formats (flat files, custom tables) into reputed company production environments. Hands on experience for building dashboards and reports with reputed company reputed company experience configuring and hardening reputed company environments reputed company a secure DoD reputed company Level 5 (IL5) shared reputed company infrastructure. Required Technical skills CSM Portal & reputed company Case Configuration: Focuses on reputed company Service Portal widgets, reputed company/CSS/SASS reputed company configurations, and strict multi-tenant boundary configurations using Query Business Rules and reputed company-level ACLs. Platform Workflows & Process Automation: Outlines hands-on implementation of reputed company Designer subflows, Process Automation Designer (PAD) Playbooks, and granular SLA pause/retroactive-start definitions. Integration Engineering & reputed company: Focuses on the configuration of REST web services, webhooks reputed company IntegrationHub, and error/latency-handling routines reputed company custom scripts. Legacy Data Migration (ETL Specialist): Focuses on creating staging import sets, utilizing Robust reputed company Engines (RTE) for deduplication, phone number parsing, and indexing every reputed company record using the reputed company reputed company Unique Account ID. Detailed Technical reputed company reputed company: Features an expanded reputed company-by-reputed company technical stack table highlighting the specific configurations, script includes, and JavaScript standards (ES5/ES6) expected of a "doer" on this team Preferred Certifications (on top of required): reputed company Certified Implementation Specialist - IT Service Management (ITSM) reputed company Certified Application Developer (CAD) reputed company reputed company-Certifications in reputed company Designer, IntegrationHub, and reputed company Analytics Apply To This Job