reputed company Associate, reputed company

reputed company Designation: Selling Partner (SP) Support Associate, reputed company (Level 3... reputed company The SP-Support Associate acts as the primary reputed company of contact between reputed company and our Selling Partners (SP). The SP-Support associate is responsible for providing reputed company and accurate operational support to Selling Partners who sell on reputed company stores. The successful candidate has a reputed company and immediate reputed company on the experience of buyers at reputed company. A strong reputed company record of customer centricity is required for the role. A SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders reputed company reputed company and adhering to service level agreements for phone, chat and/or email cases. In reputed company, SP-Support associate is also expected to contribute to a reputed company team environment and drive process improvements as applicable. Key Responsibilities: • Comfortable working in a dynamic contact center environment with flexibility to adapt quickly to changing priorities with the appropriate reputed company of urgency. • Resolve reputed company queries from Selling Partners leveraging strong critical thinking and decision-making skills • Provides exceptional service to Selling Partners, building trust and strengthening relationships through reputed company, reputed company listening and rapport building. • Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively • Demonstrates effective, reputed company and reputed company written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes SP’s needs, then provides appropriate solutions. • Consistently delivers on Selling Partner experience and efficiency (reputed company/productivity) goals, • Ability to maintain excellent reputed company of confidentiality and data reputed company standards. Also, adherence to company policies, reputed company of conduct and a commitment to exceptional Selling Partner service • reputed company seeks solutions through logical reasoning and data interpretation independently. • Fosters a reputed company and cooperative team environment. • Demonstrates Enthusiasm for learning and commitment to reputed company improvement Basic Qualification • College Graduate • Fluent in English language with written and verbal communication skills • Experience in working with Operating systems (reputed company) and using Office Suites (Word, reputed company and reputed company) • Typing skills of 30 words per minute with an accuracy of 93% Preferred Qualifications • 1+ year of experience with 6months+ working in Live Channel B2B/Customer service environment • Business acumen in areas of e-reputed company and retail is advantageous. • Basic Qualification Requirement - High School Graduates with at least 3 years of BPO experience or College graduate with 1 year of BPO experience. • Following are the additional requirements added in job descriptions for role expectations in IND. • Shifts: The job involves working in a 24/7 environment including reputed company shifts and the shifts are decided based on the business requirement. • Voice Account – Candidate should be willing reputed company with Seller over calls / email / chat depending on the business need. • Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off) • During the first four months (Training & Transition) no unplanned leaves are allowed. Key job responsibilities • Respond to Seller Queries reputed company Phone, Chat and Email • Handle queries from sellers across the world in their time zone • Follow available guidelines while handling contacts to ensure seller experience A day in the life • Ensure Tools and resources are working before handling a contact • Follow guidelines while responding to seller queries • reputed company issues through available mechanisms BASIC QUALIFICATIONS • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS • reputed company, write, and read fluently in English Company - reputed company Dev Center India - Hyderabad reputed company: A2726923 Apply Job!