Part-Time Remote Entry-Level Customer Service Representative at Imaginary Solutions

Brief Job Description Imaginary Solutions is seeking a dedicated and enthusiastic Part-Time Remote Entry-Level Customer Service Representative to join our growing team. This role is perfect for individuals who are passionate about providing exceptional customer service and enjoy working in a dynamic, remote environment. The ideal candidate will possess strong communication skills... problem-solving abilities, and a commitment to customer satisfaction. This position offers the flexibility to work from home while contributing to a company that values innovation and customer-centric solutions. Job Type Part-Time, Remote Working Hours Flexible hours, generally 20-25 hours per week Responsibilities • Respond to customer inquiries via phone, email, and chat • Resolve customer issues in a timely and efficient manner • Provide accurate information about products and services • Maintain customer records by updating account information • Follow up with customers to ensure their issues are resolved • Assist with order processing and tracking • Collaborate with team members to improve customer service processes • Participate in regular team meetings and training sessions Benefits • Competitive hourly salary • Flexible working hours • Remote work opportunity • Professional development and training • Dental and health insurance • Supportive and collaborative work environment Hourly Salary Range $25 – $45 per hour, based on experience and performance Job Requirements • High school diploma or equivalent • Strong communication and interpersonal skills • Basic computer skills and familiarity with CRM software • Ability to work independently and as part of a team • Prior customer service experience is a plus but not required • Reliable internet connection and home office setup Location United States, Remote Position Basic Educational Requirements • High school diploma or equivalent Positive Work Environment At Imaginary Solutions, we pride ourselves on fostering a positive and inclusive work environment. We believe in empowering our employees to achieve their best while maintaining a healthy work-life balance. Our team-oriented culture encourages collaboration, innovation, and continuous learning. Company Description Imaginary Solutions is a leading provider of innovative customer solutions, dedicated to enhancing customer experiences through cutting-edge technology and exceptional service. Our mission is to deliver seamless, efficient, and personalized customer interactions that drive satisfaction and loyalty. We are committed to creating a supportive and dynamic workplace where our employees can thrive and grow. Join us at Imaginary Solutions and be part of a forward-thinking company that values creativity, collaboration, and customer-centric solutions Apply Job!