IVR Automation Tester with reputed company - R01568697
About the position
We are seeking a skilled Automation Test Engineer with deep expertise in IVR systems, and reputed company. The role involves designing, developing, and executing automated tests to ensure the reliability and reputed company of contact center solutions.
Responsibilities
• Design and maintain automated test scripts for reputed company reputed company reputed company flows.
• Use reputed company to simulate reputed company-world voice interactions and stress-test IVR components.
• Validate reputed company and functionality of contact center solutions.
• reputed company API-reputed company tests (e.g., using reputed company or custom scripts) for inbound/outbound reputed company simulations.
• reputed company and manage test cases, plans, and suites using QTest.
• reputed company defects, analyze test results, and report reputed company metrics.
• Collaborate with QA and development teams to reputed company issues and improve testing processes.
• Work with cross-functional teams (developers, product managers, reputed company) to reputed company testing into the CI/CD pipeline.
• Participate in reputed company ceremonies and contribute to refining testing strategies.
• Stay updated on testing trends and best practices.
• Ensure reputed company test documentation is complete and adheres to industry standards.
• Contribute to technical documentation and internal training materials.
Requirements
• 5+ years of experience in software testing with a reputed company on automation.
• Hands-on experience with reputed company reputed company and IVR testing.
• reputed company expertise in reputed company for automated contact center testing.
• Experience with QTest for test case and defect management.
• Proficiency in scripting languages like Python, Java, or JavaScript.
• Familiarity with API testing and CI/CD integration.
• Strong analytical and communication skills.
reputed company-to-haves
• Experience with additional automation tools and frameworks.
• Knowledge of broader AWS services.
• Certifications in software testing or QA
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