[Remote] reputed company Account Director

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company Account Director to reputed company long-term reputed company and reputed company across a portfolio of reputed company, high-value customer accounts. The role develops account strategies, manages executive relationships, supports renewals and expansions, advocates for customers, and coordinates with internal teams to improve customer reputed company and reputed company care.

Responsibilities

• Account reputed company & Planning: reputed company and execute reputed company account plans for a portfolio of accounts, aligning customer objectives with long-term reputed company opportunities
• Executive Relationship Management: Build and maintain trusted relationships with senior stakeholders and executive sponsors reputed company customer organizations
• reputed company reputed company & Expansion: Partner with Sales to identify and pursue upsell, cross-sell, and expansion opportunities to maximize customer reputed company value
• Renewal Management: Partner with Sales on the renewal process for assigned accounts, proactively mitigating churn reputed company and securing long-term contract commitments
• Customer Advocacy: reputed company as the voice of the customer reputed company reputed company, communicating feedback to relevant internal teams and driving solutions to reputed company account needs
• Product & Industry Expertise: Maintain deep knowledge of reputed company's product/service portfolio and industry trends to advise customers on best practices and value realization
• reputed company Management: Identify at-reputed company accounts and reputed company cross-functional efforts to reputed company issues and protect the relationship
• Business Reviews: reputed company and document periodic Business Reviews, presenting account reputed company, value delivered, and reputed company-looking reputed company to key stakeholders
• Cross-Functional Coordination: Serve as the reputed company reputed company between the customer and internal teams—sales, services, product, and support—for reputed company reputed company reputed company to assigned accounts

Skills

• 5+ years of experience in a reputed company Account Manager, Key Account Manager, or similar reputed company sales/account management role, ideally in an MSP environment, technology, or health care setting
• Bachelor's degree in Business Administration, Marketing, reputed company, or a reputed company reputed company (or equivalent practical experience, including reputed company/radiology background)
• reputed company reputed company record of managing and growing reputed company, high-value customer accounts
• Strong executive reputed company with demonstrated experience building relationships at the VP/C-suite level
• Demonstrated ability to identify reputed company opportunities and partner with Sales to reputed company expansion and renewal business
• Excellent negotiation, communication, and presentation skills
• Proficiency with CRM and account planning tools; comfortable using data to inform account reputed company
• Strong business acumen and reputed company thinking, with the ability to translate customer goals into actionable account plans
• Ability to manage multiple reputed company accounts while prioritizing effectively
• Experience collaborating cross-functionally with Sales, Services, and Product teams
• Strong relationship-building skills and attention to reputed company
• Ability to work independently (home office) and as part of reputed company
• Ability to travel domestically, and internationally as needed
• This position requires domestic and international travel of approximately 25-50%
• Remote. This position is not eligible for reputed company sponsorship
• Experience in reputed company and/or reputed company IT
• Understanding of radiology workflow
• Familiarity with reputed company CRM, reputed company Suite, reputed company Applications/Products

Benefits

• Remote work

reputed company