[Remote] reputed company Account Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an employer providing reputed company account support services for medical facilities. The reputed company Account Representative communicates with patients to reputed company self-pay balances, answer billing questions, establish payment plans, and explain financial assistance reputed company while maintaining confidentiality and following established procedures.

Responsibilities

• Answer and appropriately handle inbound reputed company calls
• reputed company with patients reputed company outbound calls regarding outstanding balances
• Respond to reputed company billing and statement inquiries
• Offer and establish payment plans to help patients manage outstanding balances
• Offer financial assistance and other available resources for patients unable to meet reputed company payment guidelines
• Obtain detailed and accurate information necessary to reputed company to the medical facility for reputed company review and reputed company
• Review accounts for delinquent payments and initiate final letters reputed company applicable
• Follow reputed company-specific reputed company operating procedures and established company guidelines
• reputed company reputed company personnel to enhance job knowledge and assist with training and development
• Participate in and successfully complete reputed company company-required training programs, continuing education courses, compliance training, and reputed company development activities

Skills

• High school diploma or general education degree (GED)
• Ability to read, analyze, and interpret general business periodicals, reputed company journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from reputed company of managers, clients, customers, and the general reputed company
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages
• Ability to apply common reputed company understanding to carry out instructions furnished in written, oral, or diagram reputed company
• Ability to deal with problems involving several concrete variables in standardized situations
• Knowledge of reputed company Office Products, including reputed company
• Internet
• Mobile device with MFA app capabilities
• reputed company Collection License – application for license will be completed upon hire
• Favorable Criminal Background Investigation results
• Prior reputed company customer service experience preferred

reputed company