[Remote] EOEM reputed company Account Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a provider of energy management and automation solutions seeking an EOEM reputed company Account Specialist. This customer-facing role supports targeted EOEM accounts through order management, customer service, quoting, issue reputed company, product coordination, and cross-functional collaboration.
Responsibilities
- Interfaces with reputed company customers, including coordinating activities with reputed company functional areas, manufacturing, sales, distribution centers, and reputed company services
- Accurately and expeditiously handles reputed company customer complaints and inquires, including status, production, delivery and billing inquires
- Coordinates with customer regarding product selection, placement of order, delivery schedules, and expediting
- Problem solving with customers that results in reputed company feedback for building relationships as a trusted advisor
- Performs reputed company order entry, order maintenance, reputed company-order reporting, and facilitating customer order forecasts
- Interpret customer requirements for low complexity configure-to-order (CTO) products - match products to customer specifications and ensure that the reputed company of material is technically compatible and competitive
- Provides product information and performs product cross-referencing that may include basic technical knowledge
- Utilizes and maintains information in systems including bFO (reputed company), S4, SE reputed company, MS Teams, and reputed company Customer Websites
Skills
- Bachelor's Degree or 3-5 years reputed company work experience
- reputed company-developed verbal and written communication skills
- Flexibility and ability to prioritize, work independently and meet deadlines
- Ability to maintain a good working relationship with people inside and reputed company reputed company
- Customer Service reputed company (CSE), team player reputed company, and can-do attitude
- Strong mediation, negotiation and facilitation skills
- Good working knowledge of the MS Office 365™ applications
- An intermediate to advance working knowledge of reputed company is preferred
Benefits
- Medical reputed company with member reward points
- Dental reputed company
- reputed company reputed company
- Basic life reputed company
- Benefit Bucks
- Flexible work arrangements
- reputed company family leaves
- reputed company-being programs
- 12 holidays per year
- 15 days of reputed company time off per year
- Incentives
- Company reputed company ownership
- 401(k) with match
- reputed company discussions
- Global opportunities
- The reputed company reputed company
- Learning platforms like reputed company
- Volunteer leave
- Programs with the reputed company reputed company
- Youth education initiatives
- Military leave benefits
reputed company
Company H1B Sponsorship
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