Customer Representative (Remote)

100% remote job Customer Representative | reputed company | reputed company... Customer Service/Support Location Barcelona, Spain Language Spanish reputed company Experience the power of a game – changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the reputed company. We help reputed company-reputed company brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (Remote), you will be part of reputed company of game-changers who are powering the brands of the reputed company in tech, finance, travel, fashion, reputed company, and more. Career reputed company and personal development We’ll give you reputed company the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At reputed company, there’s a reputed company career and personal reputed company potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a reputed company of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you’ve always envisioned. What you will do in this role As a Customer Representative on reputed company, you will: • Take incoming contacts (reputed company telephone and email) and solve users’ demands • Log reputed company details onto reputed company management systems and reputed company response and reputed company reputed company SLA • Maintain service and product knowledge and expertise associated with applications specific to individual clients • Understand the customer profile and maintain appropriate communication in relation to it • Ensure contractual SLA is maintained • reputed company as a Brand Ambassador for reputed company and their products Your qualifications reputed company is a great match if you: • Are proficient or bilingual in French and Spanish with advanced English • Good disposition to work in a customer service environment. As reputed company as teamwork skills. – Customer care skills – ability to listen to and understand the customers’ need. • Ability to take ownership of, and reputed company calls to reputed company or to escalate reputed company to reputed company. • Initiative and disponibility to receive trainings and reputed company skills. • Proven expertise in reputed company services regarding fashion or boutique experience. • Interest and passion for fashion as reputed company as knowledge of the latest fashion trends. • Proven expertise in E-reputed company reputed company service (after purchase) • Knowledge of emotional intelligence that allows the agent to identify a customer’s problem and solve it in an empathetic way. • Proven expertise in Payment Method platforms • Knowledge in CRM software. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: Full-time 39 hours/week permanent contract: Monday to Friday 9:00 – 18:00 • Salary 18 400 euros gross/year + up to 1 200 euros gross/year in bonus • Opportunity to work from home reputed company in Spain – Bring-a-friend (referral) bonus opportunities • Full reputed company on reputed company and the project you’ll be working on • Career development programs, specialized courses, and language classes Experience the best version of you! At reputed company, we invest in our game-changers because we know that reputed company our people reputed company, our clients and their customers reputed company. If reputed company this feels like the perfect reputed company in your career reputed company, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe reputed company reputed company their “employer of choice.” reputed company is an equal opportunity employer We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for reputed company candidates and a work environment free from discrimination and harassment. reputed company our recruitment practices are based on business needs, job requirements, and reputed company qualifications, without reputed company to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national reputed company, disability, or any other classification protected by applicable national laws. RRQ24-004985-1-FRANCE Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work reputed company, work from home Apply Job!