Customer Service Representative - Outbound Call Center

Description Are you a customer-focused individual with a knack for communication? We’re looking for enthusiastic remote Call Center Agents who excel at providing top-notch customer service. In this role, you’ll make outbound calls related to various programs and projects, document interactions carefully, and maintain a high standard of integrity and professionalism... Compensation and Benefits • Competitive hourly wage • Flexible work-from-home schedule • Opportunities for career advancement • Comprehensive training and support • Employee recognition programs Why you should apply for this position today This is an excellent opportunity to join a dynamic team where you can make a real impact in customer service. If you enjoy helping others and thrive in a remote work environment, this position is perfect for you. Join us and be part of a company that values your contributions and offers growth potential. Skills • Clear, professional, and friendly communication skills • Excellent people skills and active listening abilities • Strong problem-solving and multitasking skills • Basic computer skills and computer literacy • Sales experience is a plus Responsibilities • Handle typing and data entry tasks efficiently • Make outbound calls related to various programs and projects • Upsell products and services as needed • Schedule appointments in a business-to-customer context • Stay informed about campaign products, services, and promotions • Document interactions carefully and maintain professionalism Qualifications • At least one year of call center experience, including working with automatic dialers and call scripts (remote candidates only) • Reliable attendance and punctuality • Experience in an outbound call environment Education Requirements • High school diploma or GED Education Requirements Credential Category • High School Diploma or Equivalent Experience Requirements • Minimum of one year of call center experience • Experience working in a remote environment is preferred Why work in Allentown, PA Allentown offers a vibrant community with a rich history and a growing economy. The city is known for its beautiful parks, cultural attractions, and a variety of dining options. Living in Allentown provides a balanced lifestyle with access to outdoor activities, arts, and entertainment, making it an ideal place for both personal and professional growth Apply Job!