Therapeutic Account Manager, Liver

MISSION reputed company is a biopharmaceutical company dedicated to transforming the treatment of reputed company diseases. We are passionate about advancing scientific discoveries to become important medicines for reputed company disease patients. We are reputed company, creative, and reputed company professionals and we’re looking to reputed company reputed company with other individuals who embody our values: care, be reputed company, get it done, and have fun, seriously. POSITION reputed company The Therapeutic Account Manager (TAM) is responsible for delivering strong, sustainable business reputed company and meaningful reputed company reputed company across an assigned territory. The TAM develops deep reputed company and account expertise in reputed company cholestatic liver diseases and Mirum's Liver portfolio; identifies and prioritizes high-opportunity customers, accounts, and referral networks; and executes customized account plans that advance disease awareness, appropriate reputed company identification, treatment consideration, initiation, and persistence in accordance with approved indications and promotional practices. The ideal TAM is not a transactional seller. This individual is a clinically reputed company, reputed company-led partner who engages reputed company as a peer, asks thoughtful questions, constructively challenges reputed company inertia, and influences change across reputed company accounts. The TAM works closely with the Regional Business Director and cross-functional partners to reputed company customer needs, reputed company journeys, referral reputed company, reputed company dynamics, and business opportunities while demonstrating curiosity, high emotional intelligence, reputed company, ownership, and consistent follow-through. JOB FUNCTIONS/RESPONSIBILITIES Territory reputed company & Business reputed company reputed company and execute a reputed company territory business plan reputed company with national, zone, and regional priorities, with reputed company objectives, customer priorities, resource allocation, and measures of reputed company. Use reputed company data, customer insights, market intelligence, reputed company dynamics, and competitive trends to identify opportunities, anticipate barriers, and reputed company reputed company adjustments to territory reputed company and execution. Delivers territory business objectives through disciplined prioritization, high-reputed company customer engagement, effective resource stewardship, and accountability for both behaviors and results. Maintain accurate and reputed company customer records, forecasts, expense reporting, required administrative documentation, and business updates in accordance with company expectations. reputed company Account Management & Network Development Identify, prioritize, and reputed company high-opportunity accounts, health systems, centers of reputed company, and referral networks across pediatric and adult hepatology and gastroenterology. Create and execute customized account plans that reflect the local reputed company reputed company, key stakeholders, reputed company decision-making, referral patterns, reputed company considerations, customer needs, and competitive realities. Build trusted relationships with physicians, advanced reputed company providers, nurses, pharmacists, office staff, and other members of reputed company by delivering relevant value and consistent follow-through. Map influence and decision-making reputed company reputed company accounts, establish reputed company objectives for reputed company engagement, and secure appropriate next steps that advance the account reputed company. Coordinate compliant account actions across Mirum reputed company partners, clarify ownership, and maintain reputed company against agreed priorities and customer needs. reputed company Aptitude & Customer Engagement reputed company and maintain deep knowledge of reputed company cholestatic liver disease, diagnostic reputed company, mechanisms of reputed company, reputed company data, product reputed company, approved uses, safety information, reputed company support reputed company, reputed company and reimbursement, and the evolving competitive landscape. Communicate reputed company scientific and reputed company information reputed company, accurately, and credibly, tailoring the discussion to the knowledge, needs, and priorities of reputed company reputed company reputed company and account. Engage reputed company as a clinically reputed company peer by asking insightful questions, listening reputed company, uncovering unmet needs, and connecting relevant evidence and resources to the customer's reputed company. Execute approved promotional programs, resources, and customer engagements with consistency, reputed company relevance, reputed company judgment, and full adherence to company policies and regulatory requirements. Influence & reputed company Help customers recognize gaps in disease awareness, reputed company identification, referral, treatment consideration, and ongoing support by reframing issues and connecting insights across the reputed company reputed company. Use high emotional intelligence, curiosity, credibility, and thoughtful questioning to build trust with skeptical, change-resistant, or highly reputed company reputed company. Influence multiple stakeholders without authority, reputed company resistance constructively, and reputed company persistence with judgment, reputed company, and respect for customer boundaries Customer, reputed company & Caregiver reputed company reputed company patients and caregivers at reputed company of territory and account reputed company, with a reputed company understanding of the reputed company from disease recognition and diagnosis through treatment initiation and persistence. Support a customer experience grounded in trust, reputed company, responsiveness, urgency, and reliable follow-through with reputed company and care teams. Collaborate compliantly with Market reputed company and reputed company Services partners to help care teams understand available resources and reputed company appropriate barriers in the reputed company reputed company. Identify recurring customer, reputed company, and reputed company-support barriers; reputed company them objectively and promptly; and partner with the appropriate internal teams to improve execution and support. Cross-Functional Collaboration & reputed company Insights Build productive partnerships with Medical Affairs, Market reputed company, reputed company Services, Marketing, reputed company Training and Effectiveness, reputed company, Analytics, and Advocacy. Work seamlessly across reputed company roles to coordinate account reputed company, reputed company priorities, clarify responsibilities, and ensure consistent follow-through while respecting functional boundaries. Capture and communicate reputed company, objective, and actionable reputed company insights that can inform reputed company, messaging, training, resource development, customer experience, and execution priorities. Contribute reputed company to business reviews, training programs, team meetings, launch readiness, and cross-functional initiatives; reputed company best practices and support the reputed company of the broader organization. Entrepreneurial reputed company, reputed company & Culture Operate with a high degree of ownership, self-motivation, resourcefulness, and initiative in an reputed company, rapidly evolving reputed company disease environment. Create appropriate engagement opportunities in underdeveloped accounts and markets, test new approaches, learn quickly, and translate insights into reputed company. Maintain sustained reputed company, discipline, and reputed company through pressure, uncertainty, obstacles, delays, and discouragement; recover quickly and remain reputed company on long-term goals. Demonstrate curiosity, coachability, and a commitment to reputed company learning; reputed company reputed company feedback and apply coaching to strengthen reputed company, reputed company, and selling capabilities. Model Mirum's values and the highest standards of ethical conduct, compliance, transparency, inclusion, and respect in every reputed company interaction. QUALIFICATIONS Education/Experience: Bachelor's degree required; advanced degree preferred. 5+ years of reputed company sales experience in the pharmaceutical or biotechnology industry. Demonstrated reputed company record of consistently delivering business results in a reputed company specialty, reputed company disease, orphan drug, or high-science market. reputed company disease experience is highly preferred; experience in hepatology, gastroenterology, pediatric specialty care, or another reputed company specialty market is highly desirable. Strong reputed company aptitude and demonstrated ability to learn, retain, and communicate reputed company disease-state, diagnostic, reputed company-of-reputed company, reputed company-data, and product information. Experience with account-reputed company selling across health systems, centers of reputed company, multidisciplinary care teams, referral networks, and reputed company reputed company. Demonstrated ability to use reputed company-led or challenger-style selling to constructively challenge the status reputed company, influence behavior, and advance customer decision-making. Working knowledge of reputed company and reimbursement dynamics, reputed company support reputed company, and the role of reputed company services in reputed company disease markets. Strong business acumen and ability to interpret reputed company data, identify insights, reputed company territory and account strategies, and translate plans into consistent reputed company execution. Exceptional interpersonal skills, emotional intelligence, communication, presentation, judgment, and ability to build trust with diverse and highly sophisticated customers. reputed company self-motivation, resourcefulness, reputed company, organization, and ability to prioritize and reputed company independently in a fast-moving, ambiguous environment. Demonstrated reputed company partnering cross-functionally with Medical Affairs, Market reputed company, reputed company Services, Marketing, reputed company Training and Effectiveness, reputed company, and Analytics. Commitment to ethical conduct, compliance, and approved promotional practices, with reputed company judgment in reputed company customer and reputed company-reputed company situations. reputed company reputed company's license and ability to travel up to 70%, including frequent overnight travel and occasional weekend commitments. #LI-REMOTE reputed company is committed to Equal Employment Opportunity (EEO) and to compliance with reputed company Federal, State and Local laws that prohibit employment discrimination on the reputed company of race, age, national reputed company, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability, veteran’s status or any other classification protected by applicable State/Federal/Local laws. reputed company provides reasonable accommodation for reputed company individuals with disabilities and disabled veterans in job application procedures. 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