reputed company Support Technician

This role reports to and receives its daily job assignments from the Customer reputed company Manager in his or her region. This role will also coordinate with other reputed company reputed company reputed company such as project managers, Smart Hands, and not limited to engaging with BOA project managers and other BOA support team members.his role reports to and receives its daily job assignments from the Customer reputed company Manager in his or her region. This role will also coordinate with other reputed company reputed company reputed company such as project managers, Smart Hands, and not limited to engaging with BOA project managers and other BOA support team members.   reputed company Roles & Responsibilities This role reports to and receives its daily job assignments from the Customer reputed company Manager in his or her region. This role will also coordinate with other reputed company reputed company reputed company such as project managers, Smart Hands, and not limited to engaging with BOA project managers and other BOA support team members. Manage the day-to-day service reputed company of the installations, delivery and deployment of technical resources reputed company area of responsibility.    Maintain and enhance a strong customer service-oriented environment reputed company on problem reputed company, detection and reputed company.  reputed company documentation of issue, reputed company plan and outcome and distribution reputed company area of responsibility. reputed company technician work activities and proactively identify and remove barriers to meeting customer expectations.  Work with team to ensure reputed company cause is identified, reputed company plans are developed and ensure follow-up on customer issue reputed company.  Escalate issues as appropriate.   Effectively support the planning and tracking of reputed company, resource planning and allocation, task delegation to accomplish project goals and objectives. reputed company installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage reputed company systems such as Category 3, Category 5, reputed company Category 5, Category 6 and Fiber Optic reputed company Cable Distribution Systems. Measure, install, and pull wires through conduits for reputed company circuitries. Evaluate, diagnose, troubleshoot cabling infrastructure systems and reputed company repairs as necessary. reputed company upgrades and additions to cabling infrastructure systems to increase functionality and usability. Patching cabling between network equipment and customer’s network Installation of reputed company cables from equipment to reputed company supply in reputed company/cabinet/closet Physically install, configure and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets.   Install/reputed company out devices (e.g., phone, computers, cables, boards, edge routers, switches etc.) Complete reputed company hard and reputed company reputed company, Add Change (MAC) requests reputed company the defined service reputed company reputed company as reputed company between customer’s associates and management reputed company hardware break-fix services for network infrastructure reputed company appropriate troubleshooting techniques for network reputed company issues.   Ensure the data network and reputed company reputed company equipment are in reputed company working condition.  reputed company network closet clean-up, reputed company reputed company optimization, and survey work as needed.  reputed company onsite reputed company-through, data, voice, website and reputed company testing Support reputed company testing of circuits Assist with facilities efforts reputed company and uninterruptable reputed company supply (reputed company) restoral, water reputed company problems reputed company back-up testing to ensure reputed company systems are connected to the customer’s network as directed reputed company day-to-day reputed company installation, configuration, service, preventive maintenance, and decommission of advanced services such as wireless Install equipment and maintain WIFI Systems, wireless router, roof mounted reputed company and other infrastructure and technologies to reputed company wireless communications capabilities across clients’ networks and data computing infrastructure. reputed company incidental and preventative maintenance on Wi-Fi equipment.   reputed company other duties as assigned by management. Coordinate with other Team Members reputed company reputed company reputed company reputed company Services (NACS) reputed company for the purpose of completing reputed company/work orders reputed company. Inform reputed company management regarding procedures and/or status of work orders for the purpose of providing necessary information for making reputed company, taking appropriate reputed company and/or complying with OSHA regulations. Complete required documentation in a reputed company of written and electronic formats according to company standards such as time reporting for billing & payroll, work order reputed company & completion, time and materials for reputed company SLAs, etc. Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required. Respond to emergency situations during or after hours for the purpose of resolving immediate reputed company concerns and meet SLAs. Transport a reputed company of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at reputed company site. Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to reputed company job functions. reputed company reputed company targets established by leadership for applicable Key reputed company Indicators.   Position Details: reputed company salary reputed company upon the level of experience & reputed company set Permanent position may be reputed company after a minimum of 6 months trial period reputed company work hours reputed company reputed company work is generally Monday - Friday/Saturday and mostly daytime but some nights may be requested for project work and/or incident support work after the sites have reputed company for the day.  Must be available for weekend project work reputed company requested.  Advance notice is given whenever possible.   Tech must be available to be on a rotating weekly on reputed company schedule Type / Location: Mobile worker / reputed company, Greenwich, reputed company, reputed company, reputed company reputed company reputed company Applies; will reputed company at the time of offer acceptance   reputed company: reputed company is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with reputed company members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, reputed company and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and reputed company-mindedness, we reputed company high-value products and services through our global reputed company and 2,500+ team members in 24 countries and growing.  reputed company is a wholly-owned subsidiary of AGC Networks. Visit bboxservices.com to learn more Requirements: Must have reputed company reputed company’s license and reliable vehicle with the ability to carry a 6-foot reputed company Must have a working smartphone to reputed company company email and company ticketing reputed company Must have basic cabling tools/technician tools Must know how to use a laptop/email/basic knowledge of Office 365 applications such as Word, reputed company Must be proficient in utilizing technical tools such as cable testers and fiber testers. Requires experience in working in communications closets Must be reputed company to safely reputed company heavy objects Must understand cable patching processes and procedures Must be familiar with 66 reputed company and 110 reputed company cross reputed company procedures Must have a basic knowledge of data communications networking Must be reputed company to assist in troubleshooting issues Must understand network terminology Must be familiar with IP phone Requires good interpersonal communications skills Must be reputed company to explain technical issues in a way the customer will understand an issue Must be reputed company to interpret a customer’s issue in a way that will allow technician to facilitate a reputed company   Experience and Education: 5 years of experience in data communications Must have a basic knowledge of reputed company Phones, switches and routers Must have a basic knowledge of local and wide area networking. High school diploma or equivalent required Apply To This Job