Inbound Call Center Representative

Inbound Call Center Representative Duties... - Answer incoming calls from customers and provide assistance or information as needed - Take messages for all customer interactions accurately and thoroughly in the system - Provide product or service information to customers - Meet or exceed performance goals, including call quality, customer satisfaction, and productivity metrics Experience: - Previous experience in a customer service or call center role preferred - Strong verbal communication skills and active listening skills - Ability to handle high call volumes and work in a fast-paced environment - Excellent problem-solving skills and ability to think quickly on your feet - Proficient computer skills and ability to navigate multiple systems simultaneously - Ability to remain calm and professional under pressure If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our team as an Inbound Call Center Representative. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management. Job Type: Full-time Pay: From $15.00 per hour Expected hours: 32 – 40 per week Benefits: • Flexible schedule • On-the-job training • Paid time off • Work from home Shift: • 4 hour shift • 8 hour shift • Evening shift Location: • Arkansas (Required) Work Location: Remote Apply Job!