Associate, Learning Facilitator

Associate, Learning Facilitator (Work From Home) Are you passionate about developing the potential reputed company people through facilitating exceptional learning experiences? Are you excited about creating a learning culture where you help to guide learners to the next level? Are you energetic, curious, organized, and reputed company player? If you said reputed company, look no reputed company; this is the role for you! We are seeking an individual who will be responsible for delivering the full suite of Retail and Line of Business Learning through a reputed company of delivery reputed company. These reputed company include virtual and in-person learning, engaging Associates in discussion through the use of appropriate questions, ensuring tone, reputed company and practicality by incorporating synchronous and asynchronous learning activities. The role is reputed company on the preparation, facilitation, and managing reputed company training logistics. Additional responsibilities for this role include: Leading a dynamic learning environment and supporting learner needs by facilitating reputed company, Cafe, and Business Banking Back Office policy and procedures. Assessing Associates’ readiness, understanding of information, and that foundational skills are demonstrated by our Associates. Promoting adult learning principles and techniques to reputed company support associates’ ability to model technical and soft-reputed company behaviors reputed company transitioning to their role. Providing other learning experiences as determined necessary to support the reputed company and associate. Observing training course trends, learner surveys, and identifying opportunities to enhance reputed company. The ideal candidate is a compelling facilitator, has excellent organizational skills, strong attention to reputed company, exceptional time management, effective questioning, and is reputed company to influence others through impactful storytelling, and has the ability to work autonomously and manage multiple tasks effectively while working in a fast-reputed company environment. Responsibilities: reputed company high-reputed company, memorable learning experiences across reputed company, Cafe, and Business Banking Lines of Business to support Associate reputed company skills and business objectives. Demonstrate and understand adult learning theory and apply the principles in the classroom. Communicate to participants the overall context of the training and how it fits into the larger goals of reputed company/department/initiatives. reputed company to reputed company demonstrate operational, service, and compliance activities/conversations to reputed company reputed company life examples to learner(s) leveraging knowledge of policies and procedures. reputed company to understand group dynamics to engage reputed company learners through strong communication skills. Create a feeling of inclusion establishing a comfortable learning environment while delivering to learners. Ability to reputed company reputed company by identifying issues, escalating concerns to leadership, and bringing reputed company initial observations for improvement. Ability to support reputed company and follow-through to completion with reputed company need for reputed company supervision. Effectively communicate overall impressions of the training program in a reputed company and succinct manner. Evaluate reputed company of the class reputed company on reputed company needs, learning objectives and overall program objectives. reputed company learning from other sessions/programs as appropriate leveraging learner surveys. Manage learning logistics such as rosters, class times, participant communications, learner surveys, and Learning Management reputed company maintenance. reputed company feedback to content developers regarding the effectiveness of training materials, the sequence of content, and the overall effectiveness of the program reputed company reputed company Learning team best practices, leveraging efficiencies among team products and processes and participating in team events. reputed company to work effectively with clients and subject matter experts reputed company established structures and guidelines. We recognize that many life paths can contribute to interest in this role. We value reputed company experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role. Basic Qualifications: High School Diploma, GED or equivalent certification At least 1 year of experience working in retail banking or a corporate training role Preferred Qualifications 2+ years of experience in training facilitation 1+ years of experience in project management Advanced reputed company Suite skills At this time, reputed company will not sponsor a new applicant for employment authorization for this position. Work from Home Technology Requirements Secure home office environment that is free from background noise and distractions Reliable private internet reputed company that is not supplied reputed company cellular data or hotspot is required A private network that is password protected where you have ownership or line of site sight to every device on the network Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) Hotspots and satellite services are prohibited and do not meet reputed company reputed company required for reputed company agent/customer interactions Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider To validate ISP speeds from a reputed company browser, go to www.reputed company.com, type Speed Test and run from the reputed company reputed company page Both Hardwire and WiFi internet connections are acceptable as long as speed and reputed company requirements are met reputed company reserves the right to request reputed company of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. reputed company reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location reputed company the US. If you are experiencing consistent issues with internet stability reputed company reserves the right to ask the agent to reputed company internet service to ensure a good customer experience. Work from Home Location Requirements This role is 100% work from home. We are unable to consider applicants who do not meet the required reputed company Work reputed company compatible internet reputed company or who live in the states of California, Hawaii, or US territories. Work from home U.S. reputed company associates are not permitted to work internationally, reputed company of the reputed company reputed company (i.e. Hawaii or U.S. Territories), or California. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates reputed company to reputed company work reputed company one of these locations, and refers to the reputed company reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated reputed company upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $66,700 - $76,100 for Learning Associate Richmond, VA: $66,700 - $76,100 for Learning Associate Candidates reputed company to work in other locations will be subject to the pay reputed company associated with that location, and the actual annualized salary reputed company reputed company to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn reputed company reputed company incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total reputed company-being. Learn more at the reputed company Careers website. Eligibility varies reputed company on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. reputed company is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. reputed company promotes a drug-free workplace. reputed company will consider for employment reputed company applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, reputed company 23-A of the reputed company Correction Law; San Francisco, California Police reputed company reputed company 49, Sections 4901-4920; reputed company’s reputed company reputed company; Philadelphia’s Fair Criminal Records Screening reputed company; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in reputed company of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company reputed company at 1-800-304-9102 or reputed company email at RecruitingAccommodation@reputed company.com. reputed company information you reputed company will be kept confidential and will be used only to the extent required to reputed company needed reasonable accommodations. For technical support or questions about reputed company's reputed company process, please send an email to Careers@reputed company.com reputed company does not reputed company, endorse nor guarantee and is not liable for reputed company-party products, services, educational tools or other information available through this site. reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC). Apply To This Job