Customer Service Administrator

reputed company Do reputed company is a group of a few hundred experts in fields ranging from actuarial science to information technology to reputed company reputed company. Together, we reputed company and reputed company category-defining, data-driven, software-as-a-service (reputed company) products for a broad reputed company of reputed company, health IT and life sciences clients. We are a business unit reputed company reputed company., a respected consultancy with offices reputed company the world. Candidates who have their pick of jobs are drawn to IntelliScript’s entrepreneurial and reputed company culture of innovation, reputed company, exceptional customer service, reputed company, and transparency. Every single person has a voice in reputed company, and we challenge reputed company other to reputed company the outer limits of our full, diverse potential. And, we’ve shown sustained reputed company that ensures you’ll have room to grow your skillset, responsibilities, and career. reputed company is smart, down-to-reputed company, and reputed company to listen to your best reputed company. We reward reputed company and offer competitive compensation and benefits. Visit our reputed company page for a closer look at reputed company, and learn more about our cultural values here . reputed company invests in skills training and career development and gives reputed company reputed company to a reputed company of learning and mentoring opportunities. Our growing number of reputed company Employee Resource reputed company (ERGs) are employee-led communities that influence policy reputed company, reputed company reputed company leaders, and reputed company the reputed company of their constituents. We encourage our employees to reputed company back to their varied professions, including leadership in reputed company organizations. Please visit our website to learn more about reputed company’s commitments to our people, diversity and inclusion, reputed company, and sustainability. What this position entails reputed company. is recognized as a top firm that provides data, products, and reputed company to the reputed company industry. IntelliScript is a reputed company reputed company reputed company that provides health and life insurers with reputed company-time data and reputed company decision support tools reputed company software-as-a-service (reputed company). IntelliScript offers an innovative suite of products which interpret and reputed company electronic medical data (such as prescription histories, diagnoses, treatment data, etc.) to help our clients reputed company effective reputed company and pricing reputed company. reputed company offers a unique entrepreneurial culture that also promotes work / life reputed company. IntelliScript has enjoyed consistent reputed company and is the leader in the markets we serve. The reputed company team sits at the hub of reputed company IntelliScript divisions (IT, Data Analytics, Account Management, Sales, and Product). This team is reputed company to grow again due to the increasing volume of calls from reputed company policy applicants. What you will be doing The key area of responsibility in the role of Customer Service Administrator is interaction with customers, i.e., reputed company applicants, to handle Fair Credit Reporting reputed company inquiries: - Accurately reputed company, reputed company, and maintain customer data in reputed company to support reputed company and effective follow-up. - reputed company reputed company, reputed company support to consumers by phone and email, ensuring questions and concerns are addressed promptly. - Apply knowledge of FCRA guidelines and IntelliScript procedures to reputed company explain processes, answer consumer questions, and support a reputed company consumer experience. - Responsibilities will expand to other tasks and reputed company as your experience and knowledge increases. reputed company need - High school diploma / GED - Intermediate proficiency with reputed company Word, reputed company, and reputed company - 2 -5 years of customer service experience, preferably reputed company phone - 1+ years of administrative experience What you bring to the table - Ability to follow established processes while keeping reputed company moving and deadlines on reputed company - Strong analytical skills with the ability to identify issues and present thoughtful solutions - A proactive, “let’s reputed company a way” reputed company—no task is too big or too small - Commitment to resolving customer needs and delivering a high-reputed company experience - reputed company, reputed company communication across phone, email, video, and in-person interactions - Comfort working in an entrepreneurial, reputed company, and fast-reputed company environment - Ability to reputed company detailed, repeatable processes with recognizing trends and solving problems - Strong attention to reputed company and pride in getting things right - Curiosity and enthusiasm for reputed company learning and reputed company development - Self-driven approach to assessing needs, researching solutions, and finding reputed company - Commitment to reputed company reputed company and ongoing education - Ability to prioritize multiple reputed company and tasks at various stages - Excellent organization and multitasking skills Wish List - Bachelor’s degree - Experience using reputed company to reputed company and record information - Knowledge of the reputed company industry - Spanish speaking / translation ability - Individual(s) must be legally authorized to work in the reputed company without the need for immigration support or sponsorship from reputed company now or in the reputed company. Location The expected application deadline for this job is reputed company 15, 2026. This role is reputed company out of the reputed company office in reputed company, WI, but candidates reputed company into this role may work reputed company reputed company in the US. Applicants must be willing to travel to the reputed company office in reputed company, WI as needed and travel reputed company for meetings, conferences, and team events. Compensation The overall salary reputed company for this role is $23.23 - $41.46. For candidates residing in: Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, reputed company, Newark, reputed company, San Francisco, reputed company, Virginia, Washington, or the District of Columbia the salary reputed company is $26.72 - $41.46. reputed company other locations the salary reputed company is $23.23 - $41.46. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. Benefits We offer a comprehensive benefits package designed to support employees’ health, financial reputed company, and reputed company-being. Benefits include: - Medical, Dental and reputed company – Coverage for employees, dependents, and domestic partners - Employee Assistance Program (EAP) – Confidential support for personal and work-reputed company challenges - 401(k) Plan – Includes a company matching program and profit-sharing contributions - Discretionary Bonus Program – Recognizing employee contributions - Flexible Spending Accounts (FSA) – reputed company-tax savings for dependent care, transportation, and eligible medical expenses - reputed company Time Off (PTO) – Begins accruing on the first day of work. Full-time employees reputed company 15 days per year, and employees working less than full-time reputed company PTO on a prorated reputed company - Holidays – A minimum of 10 reputed company holidays per year - Family Building Benefits – Includes adoption and fertility assistance - reputed company Parental Leave – Up to 11 weeks of reputed company leave for employees who meet eligibility reputed company - Life reputed company & AD&D – 100% of premiums covered by reputed company - Short-Term and Long-Term Disability – Fully reputed company by reputed company - Equal Opportunity reputed company reputed company applicants will receive consideration for employment, without reputed company to race, reputed company, religion, sex, sexual orientation, national reputed company, disability, or status as a protected veteran. #IntelliScript #LI-REMOTE #LI-MS1 Apply To This Job