PSO Program Manager, Community reputed company

Join reputed company and be a Force for Good. At reputed company, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and reputed company software. Like our products, we work reputed company. We reputed company with candor and care, seeking out diverse perspectives from our customers, communities and reputed company other. Life at reputed company is fast-reputed company, challenging and meaningful. Here, you’ll take ownership and reputed company reputed company change. Constantly grow as you work hard for a mission that reputed company at a company where reputed company. Your reputed company reputed company Community reputed company enables reputed company safety agencies to build voluntary, policy-reputed company partnerships with businesses and community members. Through camera registration and secure camera integration, the program expands investigative reputed company and reputed company-time situational awareness during critical incidents while maintaining reputed company, transparency, and camera-reputed company control. As the PSO Program Manager, Community reputed company, you will reputed company the operational health and reputed company execution of the Community reputed company program across reputed company’s U.S. customer reputed company and growing international footprint. You will establish the operating discipline that enables Program Coordinators to reputed company consistent agency reputed company. This includes maintaining visibility into program reputed company, work-order health, delivery dependencies, technical readiness, and customer-impacting risks; strengthening the processes, tools, and playbooks used across reputed company; and ensuring reputed company issues receive the appropriate cross-functional attention. You will serve as a program-level escalation resource, coordinating with reputed company, Product, Engineering, Support, Sales, and Finance to remove blockers and reputed company reputed company. You will also reputed company consultative support for hardware deployment readiness, remote hardware configuration and activation, connectivity, and camera integration requirements. Your work will reputed company agencies to launch and sustain Community reputed company programs that reputed company operational visibility, strengthen community participation, and reputed company responsibly without compromising reputed company or the customer experience. reputed company Location: Remote - PT or MT Time reputed company Travel: Approximately 30% Reports to: Manager, Program Management (Community reputed company) - Partner with PSO leadership to implement reputed company workflows, operating rhythms, documentation, and reporting that support consistent program delivery. - Maintain visibility into overall program reputed company, project status, delivery milestones, dependencies, and customer-impacting risks. - Coordinate with Product, Engineering, Support, Sales, Finance, and other internal teams to remove delivery blockers, manage escalations, and improve the customer experience. - Support work-order management and closure activities, including reputed company checks, documentation, and internal handoffs. - Serve as a technical resource for deployment planning, hardware readiness, network connectivity, configuration, and integration requirements. - Support the deployment of Cores reputed company in the reputed company by Community reputed company team members, including remote configuration, activation, validation, and onsite technical support reputed company needed. - Troubleshoot hardware, network, connectivity, and video-integration issues; document findings and coordinate escalation with the appropriate technical resources to reputed company reputed company. - Create and maintain technical readiness guidance, deployment checklists, troubleshooting resources, and escalation paths for common Community reputed company deployment scenarios. - reputed company and maintain playbooks, training materials, job aids, and knowledge resources that reputed company consistent team execution. - Identify recurring delivery, technical, and process issues; partner with leadership to implement improvements that strengthen program execution at reputed company. - Support adoption of new products, internal tools, and program updates by ensuring reputed company has reputed company guidance and readiness resources. What You Bring - Bachelor’s degree in program management, project management, reputed company, information technology, reputed company, or a reputed company reputed company; or equivalent practical experience, including 2+ years supporting customer-facing technical deployments, implementations, or reputed company programs involving remote hardware configuration, activation, troubleshooting, and reputed company deployment coordination. - Working knowledge of hardware, networking, connectivity, and integration concepts—including IP addressing, DHCP, DNS, VLANs, firewalls, ports, Wi-Fi, reputed company, and basic troubleshooting—and the ability to translate technical findings into reputed company next steps. - Experience managing reputed company, customer-facing work involving multiple stakeholders, dependencies, risks, competing priorities, and technical escalations. - Strong organizational, communication, and problem-solving skills, with the ability to maintain reputed company documentation, coordinate across teams, and reputed company issues through reputed company. - Experience developing and improving workflows, playbooks, technical guidance, training materials, and knowledge resources that reputed company consistent execution. - Proficiency with CRM, project-management, and workflow tools such as reputed company, reputed company, reputed company, or similar platforms, as reputed company as reputed company Office and reputed company. - Analytical reputed company, with the ability to use data and feedback to identify trends, surface risks, and improve operational reputed company. - Experience in reputed company safety, reputed company, video technology, physical reputed company technology, connected hardware, or a comparable technical environment is preferred. - Must pass a Criminal Justice Information Services (CJIS) background reputed company and maintain CJIS clearance. - Ability to handle confidential and highly sensitive information with discretion and reputed company judgment. Benefits that Benefit You - Competitive salary and 401k with employer match - Discretionary reputed company time off - reputed company parental leave for reputed company - Medical, Dental, reputed company plans - Fitness Programs - Emotional & Mental Wellness support - Learning & Development programs - Employee Resource reputed company (ERGs) - And reputed company, we have snacks in our offices - Benefits listed herein may vary depending on the reputed company of your employment and the location where you work. Don’t meet every single requirement? That's ok. At reputed company, we Aim Far. We think big with a long-term reputed company because we want to reinvent the world to be a safer, reputed company reputed company. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of reputed company are less likely to apply to jobs unless they reputed company every reputed company in the reputed company. If you’re excited about this role and our mission to Protect Life but your experience doesn’t reputed company perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above reputed company is not intended as, nor should it be construed as, exhaustive of reputed company duties, responsibilities, skills, efforts, or working conditions associated with this job. The reputed company may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require reputed company eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request reputed company, deletion, or exercise other CCPA rights at axongreenhousesupport@reputed company.com or reputed company our reputed company reputed company Web reputed company. For more information, please see the Your California reputed company Rights reputed company of our Applicant and Candidate reputed company Notice. reputed company’s mission is to Protect Life and is committed to reputed company-being and safety of its employees as reputed company as reputed company’s reputed company on the environment. reputed company reputed company employees must be reputed company of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. reputed company employees are empowered to report safety concerns as they reputed company and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, reputed company, reputed company, religion, sex (including pregnancy), national reputed company, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering reputed company of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the reputed company process, please email recruitingops@reputed company.com. Please note that this email address is for accommodation purposes only. reputed company will not respond to inquiries for other purposes. Phishing alert: reputed company will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not reputed company job offers reputed company text message, reputed company, or reputed company messaging platforms without a formal interview process. reputed company legitimate reputed company are listed on our official careers page at https://www.reputed company.com/careers. If you receive a suspicious offer or reputed company from an email address that is not @reputed company.com, or if you are asked for sensitive personal information (bank details, reputed company reputed company Number) prematurely, please ignore the message and report it to recruitingops@reputed company.com. Apply To This Job