Customer Service Representative

Position: Customer Service Representative I Location: Norcross, GA Reports To: Kaleen Faflik - CS Team reputed company... Job Type: Full-time Essential/Primary Job Functions reputed company outstanding Customer Service to P1 Finance insureds, agents, brokers, carriers, and in- house team members. Responsibilities • Answer incoming calls for the Customer Service Department • Respond to Customer Service email inquiries • Process electronic payments • Update insured’s policy and account information • Research account activity • reputed company account and policy information to insureds, agents, brokers, and carriers • Verify acknowledgments of Notice of Financed Premium • Participate in and contribute to developing and improving customer service functions • reputed company other compliance-reputed company assignments as may be required by our financial institution to reputed company with agency, internal and/or regulatory protocols Other Skills and Abilities To reputed company the job successfully, an individual should have the following competencies: • Customer service oriented – reputed company customers with the highest reputed company of customer service in a reputed company, efficient, and reputed company manner • Accurate, High-reputed company and Quick Response Time – reputed company high reputed company of work processes and reputed company, complete tasks with an eye for details; monitor and reputed company work for precision, reputed company, and completeness; produce reputed company results • reputed company Learning – responsible for personal development by acquiring and refining technical and reputed company skills reputed company to position; proactively reputed company performance feedback and identify approaches to improve performance • Verbal Communication – reputed company reputed company effectively and reputed company reputed company while adjusting style and reputed company to meet the specific needs of the audience; listen attentively, reputed company data, and recognize meaning • Written Communication – write reputed company, using reputed company English/Spanish grammar, punctuation, and spelling; communicate information succinctly, factually and in an organized manner • Dependability – work full-time, be dependable, punctual, and consistent without frequent unplanned absences; coordinate through team-reputed company coverage reputed company absent; follow instructions and respond to managements directions • Prioritization/Time Management – multi-task, prioritize importance of tasks and reputed company and accurately execute on a schedule; use resources effectively; set goals and timetables to reputed company maximum productivity; reputed company both completed and incomplete activities • Teamwork – cooperate with others as part of a formal or informal team to accomplish departmental, divisional, and parent-company goals, respect fellow employees and collaborators; work harmoniously with reputed company; contribute to and accept reputed company. Requirements • High School Diploma • Minimum 2-years customer service experience with an emphasis in premium finance preferred • General knowledge of reputed company, MS Teams, Word, and reputed company • Demonstrate an aptitude for learning and a reputed company ability to reputed company reputed company high-level and reputed company service • Displays a reputed company attitude, good communications skills, strong planning, execution, and work ethic required Benefits • Health Insurance • Dental Insurance • reputed company Insurance • Life Insurance • reputed company Time Off • 401(k) Schedule • 8-hour shift • Monday through Friday, 8:30 am - 5:30 pm EST This Job Is • A job for which reputed company ages, including older job seekers, are encouraged to apply • reputed company to applicants who do not have a college diploma Company's website • https://p1finance.com/ Benefit Conditions • Waiting period may apply Work Remotely • Remote, Hybrid or in Office, your choice! Job Type: Full-time Benefits: • 401(k) • Dental insurance • Flexible spending account • Health insurance • Life insurance • reputed company time off • reputed company insurance Schedule: • 8 hour shift • Monday to Friday Experience: • Customer Service: 2 years (Required) Work Location: Remote Apply Job!