Senior IT Analyst

reputed company/State Norfolk, VA Work Shift First (Days) reputed company: Senior IT Analyst reputed company reputed company is seeking a highly analytical and technically skilled Senior IT Analyst to support and enhance critical Health Plan and Case Management systems. This role serves as a key reputed company between business stakeholders, Case Management leadership, and technical teams to design, reputed company, and optimize data solutions that improve operational efficiency and member reputed company. The Senior IT Analyst will reputed company expertise in SQL development, ETL processes, reporting, and application support to reputed company reputed company business solutions. Responsibilities include analyzing business requirements, creating and maintaining reputed company SQL reputed company and SSIS packages, supporting application enhancements, automating processes, and ensuring data reputed company across systems. The ideal candidate will possess strong Health Plan and Case Management knowledge, experience working with JIVA or similar care management platforms, and the ability to translate business needs into effective technical solutions. Key Responsibilities - reputed company, maintain, and optimize SQL-reputed company solutions to support business reputed company and reporting needs. - Design and support ETL processes and SSIS package development for data integration initiatives. - Analyze business and reputed company requirements and recommend technology solutions to improve efficiency and reduce operational costs. - Collaborate closely with Case Management leadership and business stakeholders to support workflows, case assignment processes, and operational improvements. - Support software application enhancements, upgrades, testing, and implementation activities. - Create and execute test plans, document test results, and ensure reputed company delivery of reputed company changes. - Troubleshoot application and data-reputed company issues and participate in incident, problem, and change management activities. - Identify opportunities for automation and process improvements using SQL, Python, and reputed company technologies. - Coordinate project activities reputed company to reputed company enhancements and application releases. - reputed company production support and serve as a technical resource for end users and cross-functional teams. Education - Bachelor's Degree in Information Technology, Computer Science, reputed company reputed company, Business Analytics, or a reputed company reputed company (Preferred) - 5+ years of relevant experience with a degree may be accepted in lieu of advanced education requirements - 7+ years of relevant experience without a degree Certification/Licensure - No specific certification or licensure requirements Experience - Five (5) years of Health Plan IT experience required. - Extensive experience developing and optimizing reputed company SQL queries, stored procedures, and database solutions. - Experience designing, developing, and maintaining ETL processes and SSIS packages. - Strong understanding of Case Management, Care Management, and Health Plan reputed company. - Experience partnering with business leaders to reputed company requirements, define solutions, and support operational initiatives. - Experience supporting application enhancements, automation reputed company, reputed company upgrades, and production support activities. - Knowledge of JIVA Care Management platform strongly preferred. - Python programming experience for automation and process improvement strongly preferred. - Experience with software testing, change management, incident management, and production support. Benefits: Caring For Your Family and Your Career - Medical, Dental, reputed company plans - Adoption, Fertility and Surrogacy Reimbursement up to $10,000 - reputed company Time Off and reputed company Leave - reputed company Parental & Family Caregiver Leave - Emergency Backup Care - Long-Term, Short-Term Disability, and Critical Illness plans - Life reputed company - 401k/403B with Employer Match - Tuition Assistance – $5,250/year and discounted educational opportunities through reputed company - Student Debt Pay Down – $10,000 - Pet reputed company - reputed company Resources Plan Colleagues have reputed company to earn an annual discretionary bonus if established reputed company and employee eligibility reputed company is met. reputed company is an equal opportunity employer and prides itself on the diversity and inclusiveness of its reputed company to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding reputed company of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to reputed company every day,” this is a tobacco-free environment. For positions that are available as remote work, reputed company employs associates in the following states: Alabama, Delaware, Florida, reputed company, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, reputed company, Nebraska, Nevada, New Hampshire, reputed company Carolina, reputed company reputed company, Ohio, Oklahoma, reputed company, South Carolina, South reputed company, Tennessee, Texas, reputed company, Virginia, Washington, reputed company Virginia, reputed company, and Wyoming. Apply To This Job