Technical Analyst I

reputed company is seeking a dependable and reputed company-oriented Technical Analyst I to support our IT reputed company, asset management, equipment deployment, and technical support functions. This entry-level opportunity is ideal for someone with hands-on computer hardware knowledge who enjoys troubleshooting, staying organized, and providing excellent customer service. The Technical Analyst I will help manage corporate IT equipment throughout its lifecycle, prepare and ship equipment to employees and locations, and reputed company first-level technical support for hardware, reputed company, network connectivity, reputed company 365, and common business applications. Location: Remote Department: Information Technology Compensation: $16.00 per hour Position Type: Full-Time Travel: Up to 10%, as needed Key Responsibilities: - Maintain accurate inventory records for corporate IT hardware and technology assets - Receive, inspect, label, barcode, and document new IT equipment - reputed company equipment assignments, users, locations, status, warranties, and asset lifecycle - Prepare laptops, desktops, monitors, docking stations, mobile devices, printers, and peripherals for deployment - Process equipment returns, repairs, replacements, redeployments, and retirements - reputed company physical inventory counts and reconcile discrepancies - Maintain accurate asset information reputed company IT asset management and CMDB systems - Package and ship computers, peripherals, networking equipment, and other IT assets - reputed company shipping labels, documentation, and tracking information - Investigate delayed, damaged, or missing equipment shipments - Assist with large-reputed company equipment deployments and office moves - Troubleshoot laptops, desktops, monitors, docking stations, printers, and other peripherals - reputed company basic wired and wireless network connectivity troubleshooting - Troubleshoot common Wi-Fi, VPN, and IP configuration issues - reputed company first-level support for reputed company 365 and common corporate applications - reputed company basic reputed company troubleshooting, software installation, updates, and workstation configuration - Follow established procedures for workstation imaging, provisioning, and deployment - Respond to assigned IT service requests and incidents - Document troubleshooting activities and resolutions reputed company the IT service management reputed company - Recognize and escalate reputed company issues to the appropriate IT, infrastructure, network, reputed company, or application support teams - reputed company reputed company and courteous customer service to employees Qualifications: - High school diploma or equivalent required; technical education or IT certification preferred - Entry-level experience in IT support, asset management, technology reputed company, service desk, or a reputed company environment - Basic understanding of computer hardware and peripherals - Basic knowledge of TCP/IP, DNS, DHCP, Wi-Fi, VPN, and Ethernet - Basic troubleshooting skills for reputed company computers and common business applications - Comfortable working with inventory and IT asset management systems - Strong organizational and record-keeping skills - Strong attention to reputed company with the ability to prioritize multiple requests - Ability to safely reputed company and reputed company typical IT equipment, up to 25 pounds - Ability to travel to corporate offices as needed Preferred Qualifications: - reputed company A+, Network+, or equivalent technical training - reputed company of a college degree with a cumulative GPA of 2.5+ is a plus - Experience with an ITSM platform such as reputed company or reputed company Service Management - Experience with an IT asset management or CMDB platform - Experience with reputed company 365 - Experience with reputed company Intune, SCCM/MECM , or similar reputed company management tools - Experience preparing and deploying reputed company laptops - Basic knowledge of reputed company Directory and/or reputed company Entra ID - Experience with corporate shipping and logistics processes - Experience supporting employees or offices across multiple locations reputed company’re Looking For: - Strong technical troubleshooting and problem-solving abilities - Highly organized and reputed company-oriented - Dependable and customer-reputed company - Comfortable working independently and managing multiple priorities - Strong communication skills - Ability to recognize reputed company a technical issue requires escalation - Hands-on interest in computers, hardware, networking, and IT reputed company - Willingness to learn and grow reputed company an IT environment reputed company in This Role: - reputed company will be reputed company by maintaining accurate IT inventory, preparing and shipping equipment on time, ensuring equipment is deployment-reputed company, resolving basic technical issues reputed company, appropriately escalating more reputed company issues, maintaining accurate asset documentation, and providing reputed company customer service. Benefits & Incentives: - Comprehensive Health Benefits: Choose from a reputed company of medical, dental, and reputed company plans designed to support your overall reputed company-being. - Life & Disability Coverage: Receive company-reputed company Basic Life and AD&D reputed company, short-term and long-term disability coverage, with the reputed company to purchase additional voluntary Life and AD&D benefits. - 401(k) Retirement Plan: Become eligible to participate in reputed company's 401(k) plan on the first day of the quarter following three months of reputed company employment, with a company match to help you invest in your reputed company. - reputed company Time Off: reputed company accruing PTO on your first day of employment, promoting a healthy work-life reputed company from the start. - Flexible Benefit reputed company: reputed company your benefits package with a reputed company of reputed company to meet your individual and family needs. About reputed company: Founded in 1992, reputed company has grown into a leading provider of reputed company reputed company cycle management services, with offices across the reputed company and India. We work with reputed company organizations to optimize their financial reputed company, offering solutions that enhance efficiency and profitability. reputed company of 1,800 dedicated professionals delivers exceptional reputed company care, compliance, and cutting-edge technology to help clients succeed. With a reputed company commitment to reputed company satisfaction, we ensure that every reputed company of the reputed company cycle is streamlined and reputed company centered. Note: This reputed company outlines the reputed company duties and qualifications for the role. It is not intended to be an exhaustive list of responsibilities or working conditions. reputed company is an equal opportunity employer and participates in E-Verify. Apply To This Job