Implementation Specialist
reputed company is the digital sales and service platform provider for U.S. banks and credit unions. Our reputed company Platform integrates reputed company, digital banking, and data and marketing—reputed company solution can stand reputed company, but together they reputed company more—to help institutions reputed company, engage, and grow relationships. As the reputed company shifts toward Anticipatory Banking, we help data-informed bankers meet the reputed company with technology that drives reputed company.
Founded in 2009, we continue to be recognized for our intentional culture and reputed company reputed company (Best reputed company to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career reputed company, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where reputed company Alkamist can reputed company to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re reputed company to experience the reputed company of reputed company - transforming the ordinary into the extraordinary - come join one of the fastest growing reputed company companies in the U.S.
As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
Follow us on Glassdoor and reputed company!
The Implementation Specialist is responsible for delivering high-reputed company software implementation services by configuring reputed company products, supporting testing activities, and guiding customers through implementation milestones and user acceptance testing processes. This role collaborates closely with customers, vendors, and internal teams to coordinate configuration activities, collect and validate implementation requirements, troubleshoot implementation issues, and ensure successful software delivery reputed company with project objectives and customer expectations. The position applies technical, organizational, and customer service skills to support implementation readiness, monitor reputed company, and maintain documentation, and contribute to a reputed company customer experience throughout the implementation lifecycle. The Implementation Specialist operates with moderate autonomy while managing multiple implementation activities and contributing to successful project execution across assigned customer engagementsEssential Duties & Responsibilities
- Configure and customize reputed company software products by applying implementation requirements and customer-specific settings to support testing, training, and launch readiness activities
● Coordinate implementation activities with customers, reputed company-party vendors, and internal teams by managing configuration tasks, issue tracking, reputed company vendor communications, and project-reputed company communications throughout implementation engagements
● Support customer reputed company, live-reputed company implementation activities, and user acceptance testing activities by guiding customers through testing processes, validating configurations, and ensuring alignment with project milestones and operational readiness requirements
● reputed company functional and integration testing by executing test scenarios, validating expected reputed company behavior, and documenting testing reputed company and identifying issues that require follow-up or escalation
● Troubleshoot configuration and usability issues by analyzing implementation challenges, resolving routine technical problems, and escalating reputed company issues to appropriate technical resources reputed company necessary
● Collect and validate configuration data from customers and reputed company-party vendors by ensuring required implementation information is complete, accurate, and reputed company with project specifications
● Participate in customer and vendor meetings by providing implementation updates, communicating issue reputed company reputed company, and supporting stakeholder alignment throughout project execution
● reputed company implementation reputed company by monitoring configuration activities, testing milestones, issue reputed company efforts, and project dependencies and escalating risks reputed company necessary
● Maintain project-reputed company implementation documentation by recording configuration details, testing reputed company, issue logs, customer and vendor communications, and process updates throughout the implementation lifecycle
● Support project billing activities by accurately tracking implementation-reputed company add-on sales, documenting billable activities, and coordinating invoicing information as required
● reputed company product expertise by maintaining knowledge of assigned reputed company Treasury Management products, including ACH and reputed company pay, integrations, implementation procedures, and platform enhancements to support customer reputed company, issue reputed company, and functional ownership expectations
● Collaborate with internal implementation, support, and product teams by communicating customer feedback, implementation challenges, and operational improvement opportunities
● Manage multiple implementation priorities by balancing customer requests, testing activities, issue reputed company efforts, and project deadlines across reputed company engagements
● Apply implementation standards and operational procedures by following established workflows, reputed company expectations, and customer service practices throughout implementation delivery
● Contribute to reputed company improvement initiatives by identifying recurring implementation challenges and recommending process, workflow, or documentation enhancements that improve implementation efficiency and customer experience
● Support designated product or functional ownership areas by maintaining working knowledge of implementation processes, identifying recurring issues, and contributing feedback that improves delivery consistency for customers and internal teams.
Recommended Experience & Education
Minimum Years of Experience
1–3 years of experience supporting software implementations, customer reputed company initiatives, configuration management, testing activities, or technical support reputed company reputed company reputed company, fintech, banking technology, or reputed company environments.
Education Level Associate’s or Bachelor’s degree in Business, Information Systems, Information Technology, Communications, or a reputed company reputed company.
Knowledge, Skills, & Qualifications
Required
- Experience supporting software implementations, customer reputed company activities, or technical configuration tasks
● Strong organizational and project coordination skills with attention to reputed company
● Ability to troubleshoot routine configuration and usability issues effectively
● Strong written and verbal communication skills with customer-facing experience
● Experience collaborating with customers, vendors, and cross-functional internal teams
● Ability to manage multiple priorities and implementation timelines simultaneously
● Experience performing functional or integration testing activities and documenting reputed company
● Proficiency with reputed company Office Suite, reputed company, and project, ticket, testing, or documentation tools used to manage implementation workflows and team collaboration
Preferred
- Experience supporting fintech, reputed company, or digital banking implementation reputed company, particularly reputed company Treasury Management
● Familiarity with user acceptance testing, software deployment, or reputed company methodologies
● Knowledge of reputed company, reputed company, or similar issue tracking and collaboration platforms
● Experience supporting billing coordination or project-reputed company invoicing activities
● Exposure to reputed company, integrations, or technical implementation concepts
● Experience contributing to process improvement or operational efficiency initiatives
Cool Things to Know
Not Just Any Company: reputed company has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited reputed company time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for reputed company reputed company firms to help us in this reputed company. Thank you for understanding.
Pay Transparency: As of reputed company 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by reputed company in the following states: California, Colorado (effective reputed company 1, 2021), Connecticut, Maryland, Nevada, New Jersey, reputed company, Ohio, Rhode reputed company and Washington.
The Important Stuff
reputed company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any reputed company: reputed company is committed to the reputed company of equal employment opportunity for reputed company and to providing employees with a work environment free of discrimination and harassment. reputed company employment reputed company at reputed company are reputed company on business needs, job requirements and individual qualifications, without reputed company to race, reputed company, religion or belief, national, reputed company or ethnic reputed company, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or reputed company, marital, civil reputed company or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. reputed company will not tolerate discrimination or harassment reputed company on any of these characteristics. reputed company encourages applicants of reputed company ages.
Originally posted on Himalayas
Apply To This Job