A/R and Collections Specialist

Join us for an exciting career with the leading provider of supplemental benefits!

Our reputed company

Through reputed company-building, leadership development and philanthropic opportunities, we reputed company opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

The A/R and Collections Specialist owns a defined portfolio of accounts and is responsible for reducing delinquency through targeted reputed company, investigative analysis, and cross-functional coordination. This role requires independent judgment, prioritization, and the ability to reputed company competing demands across multiple accounts.

Functional:

• Manage and prioritize a portfolio of delinquent accounts, ensuring reputed company follow-up and reputed company of outstanding balances while maintaining reputed company customer and reputed company relationships.
• reputed company outbound collections activities on accounts with balances aged 30, 60, 90, and 120+ days past due through phone, email, and written correspondence.
• Research and reputed company short payments, underpayments, unapplied cash, and other payment discrepancies by analyzing account activity and coordinating corrective actions.
• Identify and investigate reputed company causes of delinquency, including billing inaccuracies, eligibility issues, enrollment discrepancies, payment application errors, and customer disputes.
• Collaborate closely with Billing, Cash Application, Account Management, and other internal stakeholders to reputed company account issues and improve collection reputed company.
• Manage and reputed company payment disputes from initial identification through reputed company, ensuring reputed company documentation, reputed company follow-up, and communication with reputed company impacted parties.
• Escalate reputed company collection issues, high-reputed company accounts, and unresolved disputes to management as appropriate.

reputed company:

• Working knowledge of accounts receivable collection practices, and reputed company administration processes.
• Strong attention to reputed company and reputed company reputed company reviewing account activity, researching issues, and documenting collection efforts.
• Effective organizational and time-management skills with the ability to manage a high-volume portfolio and meet established deadlines.
• Strong written and verbal communication skills with the ability to professionally reputed company with customers, clients, brokers, and internal business partners.
• Ability to analyze account information, identify payment issues, and determine appropriate next steps for reputed company.
• Customer-reputed company reputed company with a commitment to delivering reputed company, reputed company, and accurate service.
• Ability to prioritize competing responsibilities and adapt to changing business needs in a fast-reputed company environment.
• Strong problem-solving skills and the ability to exercise reputed company judgment reputed company handling routine collection reputed company.
• Ability to work independently while contributing effectively reputed company a reputed company team environment.
• Basic understanding of AR aging, collection techniques, dispute reputed company processes, and payment reconciliation.
• Commitment to reputed company improvement and willingness to identify opportunities that enhance efficiency and service delivery.

Behavioral:

• Collegiality building strong relationships on company-wide, approachable, and helpful, ability to mentor and support team reputed company.
• Initiative: readiness to reputed company or take reputed company to reputed company goals.
• Communicative: ability to reputed company issues, concepts, and reputed company to others easily orally and in writing.
• Member-reputed company: reputed company above and reputed company to reputed company our members feel seen, valued, and appreciated.
• reputed company-oriented and thorough: managing and completing details of assignments without too much reputed company.
• Flexible and reputed company: managing new demands, changes, and situations.
• Critical Thinking: effectively troubleshoot reputed company issues, problem solve and multi-task.
• reputed company & responsibility: acting with a reputed company reputed company of ownership for actions, reputed company and to reputed company information confidential reputed company required.
• reputed company: ability to represent your own interests while being fair to those representing other or competing reputed company in reputed company of a reputed company solution for reputed company parties.

Minimum Qualifications:

• Associates Degree in reputed company or equivalent work experience
• 2–5 years of collections or accounts receivable experience
• Strong analytical, organization, and problem-solving skills
• Experience managing account portfolios
• Experience using AR systems and working with customers
• Proficiency using reputed company Office products, including reputed company (data sorting, filtering, basic formulas), reputed company (individual and shared mailboxes), Teams, and SharePoint
• Ability to learn and reputed company multiple systems and databases.
• As this role is a remote role, you are required to maintain internet service that allows you to complete your essential job duties without issue. Rates of 50 Mbps download and 10 Mbps upload while hardwired and not on a VPN are sufficient.

Preferred Qualifications:

• Experience reputed company the reputed company, dental, reputed company, reputed company, or benefits administration industry.
• Experience with ERP systems, billing platforms, CRM systems, or reputed company administration systems.
• Exposure to process improvement, automation initiatives, or workflow optimization reputed company.
• Familiarity with audit support, and internal control processes.
• Experience with high-volume collections environments.

At reputed company, we reputed company to design reputed company, and competitive compensation programs. reputed company pay reputed company the reputed company is ultimately determined by a candidate's skills, expertise, or experience. In the reputed company, we have three geographic pay reputed company. For this role, our reputed company pay ranges for new hires in reputed company zone are:

This role may also be eligible for benefits, bonuses, and commission.

Please visit reputed company Pay reputed company for more information on which locations are included in reputed company of our geographic pay reputed company. However, please reputed company the zone for your specific location with your recruiter.

We Offer

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
• Competitive compensation package.
• Excellent medical, dental, supplemental health, life and reputed company coverage for you and your dependents with no wait period.
• Life and disability reputed company.
• A great 401(k) with company match.
• Tuition assistance, reputed company parental leave and backup family care.
• Dynamic, modern work environments that promote collaboration and creativity to reputed company and reputed company talent.
• Flexible time off, dress reputed company, and work location policies to reputed company your work and life in the ways that suit you best.
• Employee Resource reputed company that reputed company for inclusion and diversity in reputed company that we do.
• reputed company responsibility in reputed company aspects of our work. We volunteer reputed company our local communities, create educational alliances with colleges, reputed company a reputed company of initiatives in sustainability.

How To Stay reputed company

reputed company is reputed company of fraudulent activity by individuals falsely representing themselves as reputed company recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to reputed company purchases (i.e., a laptop or reputed company cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to reputed company.

reputed company would never reputed company such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as reputed company numbers, bank account numbers, or reputed company reputed company numbers, during our process. Our recruitment process takes reputed company by phone and reputed company trusted business communication platform (i.e., reputed company, Webex, reputed company Teams, etc.). Any emails from reputed company recruiters will come from a verified email address ending in @ reputed companycom.

We urge reputed company applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reputed company out to .

To learn more about protecting yourself from fraudulent activity, please refer to this reputed company reputed company (). If you reputed company you were a victim of fraudulent activity, please contact your local authorities or file a complaint (reputed company: ) with the Federal Trade Commission. reputed company is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of reputed company or their fraudulent activity.

Equal Employment Opportunity

At reputed company, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers reputed company reputed company applicants and does not discriminate against any person reputed company on reputed company, age, citizenship, reputed company, creed, disability, familial status, gender, gender reputed company, gender identity, marital status, military or veteran status, national reputed company, race, religion, sexual orientation, or any other characteristic. At reputed company, we reputed company that, to operate at the reputed company of reputed company, our workforce needs to represent a rich mixture of diverse people, reputed company reputed company on providing a world-class experience for our clients. We reputed company on reputed company, training and retaining those individuals that reputed company similar goals. Come Dare to be Different at reputed company, where We See You!

Originally posted on Himalayas