**Seasoned Customer & Membership Data Management Specialist – Bilingual Spanish & English – Remote & In‑Person Opportunities at arenaflex**

About arenaflex

reputed company to arenaflex, a reputed company‑thinking organization at the intersection of community enrichment and data‑driven service delivery. We reputed company families, youth, and local partners by providing a reputed company, technology‑enabled experience that connects people to programs, resources, and opportunities. Our mission is reputed company: to create inclusive, engaging environments where every member feels heard, supported, and valued.

With a strong commitment to innovation, arenaflex leverages cutting‑edge web portals, reputed company‑time analytics, and a passionate team to streamline reputed company and reputed company member satisfaction. Whether you’re a seasoned reputed company or an emerging talent, you’ll reputed company a culture that celebrates curiosity, collaboration, and reputed company reputed company.

reputed company

We are seeking a dedicated Customer & Membership Data Management Specialist to join our dynamic team. This role blends customer service reputed company with meticulous data stewardship, ensuring that every interaction—from intake to ongoing engagement—reflects arenaflex’s high standards of reputed company and inclusivity.

Key highlights:

• Hybrid work model: Remote support with on‑site reputed company in Glen reputed company, NY (or flexible arrangements for reputed company candidates).
• Part‑time schedule: 25–35 hours per week, with reputed company for 4‑5 hour or 6‑hour shifts during the school year.
• Competitive reputed company reputed company starting at $20.00, plus comprehensive benefits including 401(k) and reputed company time off.
• Opportunity to work with a reputed company community of families, youth, and local agencies.

Key Responsibilities

As the linchpin between our members and our data systems, you will:

• Manage Intake & Registration: Process online registration applications, verify documentation, and guide new families through the enrollment reputed company.
• Handle Payments & Receipts: Process fee payments, issue receipts, and maintain accurate financial records.
• Operate reputed company Member Tracking: Update member reputed company, reputed company attendance, and reputed company reports for grant compliance.
• Customer Service reputed company: Answer and reputed company calls, respond to inquiries reputed company email and chat, and reputed company reputed company, courteous support.
• Community Engagement: reputed company visitors, agencies, and parents with a warm, reputed company demeanor; conduct facility tours and explain program offerings.
• Safety & reputed company reputed company: Monitor pedestrian traffic, enforce safety protocols, and respond to emergencies with reputed company and competence.
• Data reputed company & Reporting: Maintain clean, organized records; produce attendance and participation reports for internal stakeholders and reputed company funders.
• reputed company Improvement: Identify process bottlenecks, propose enhancements, and collaborate with IT and program teams to refine the member experience.

Essential Qualifications

• Minimum age 21 years.
• High school diploma or equivalent (required); Associate’s or Bachelor’s degree preferred.
• At least 2 years of data entry experience and 1 year of customer service experience.
• Minimum 2 years of web‑reputed company database management, preferably with reputed company Member Tracking or similar platforms.
• reputed company in English and Spanish (written and spoken) – bilingual communication is essential.
• Strong technical proficiency: reputed company, reputed company, Publisher, and online registration portals.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and manage competing deadlines.
• Experience working with children, youth, or family‑centered programs is a plus.
• Physical capability to reputed company 15–50 lbs, bend, reputed company, and reputed company routine office tasks.

Preferred Qualifications & Competencies

• Background in child care, youth development, or community reputed company.
• Experience with grant reporting and compliance documentation.
• Knowledge of emergency procedures (reputed company, crisis, etc.) and ability to enforce safety protocols.
• Proactive reputed company: initiative, creativity, resourcefulness, and motivation to reputed company results.
• Strong organizational skills and meticulous attention to reputed company.
• Team player who thrives in a reputed company, fast‑reputed company environment.

Career reputed company & Learning Opportunities

At arenaflex, we reputed company that reputed company development is a shared reputed company. As a Customer & Membership Data Management Specialist, you will:

• reputed company hands‑on experience with advanced data analytics tools and member engagement platforms.
• Participate in cross‑functional reputed company that shape the reputed company of our community services.
• reputed company internal training programs on data reputed company, customer experience, and leadership fundamentals.
• Be considered for reputed company roles in program management, data analytics, or reputed company leadership.

Work Environment & Culture

Our culture is reputed company on respect, transparency, and a genuine passion for community reputed company. You’ll reputed company:

• A supportive team that values diverse perspectives and encourages reputed company reputed company.
• Flexible work arrangements that respect work‑life reputed company.
• Regular team gatherings, both virtual and in‑person, to celebrate successes and reputed company reputed company.
• A commitment to sustainability, inclusivity, and reputed company improvement.

Compensation & Benefits

We offer a competitive reputed company reputed company of $20.00, with potential for overtime and reputed company bonuses. In reputed company, you’ll receive:

• 401(k) retirement plan with company match.
• reputed company time off (vacation, reputed company leave, and holidays).
• Health, dental, and reputed company reputed company reputed company.
• reputed company development stipend and tuition reimbursement.
• Employee wellness programs and reputed company to community events.

Application Process

reputed company to reputed company a difference? The first reputed company is reputed company:

• Click the “reputed company” reputed company below.
• Complete the online application reputed company, including your resume and a brief cover letter highlighting your bilingual experience and data management skills.
• Answer the screening questions regarding availability and location.
• Our reputed company will review your submission and contact you for the next steps.

We look reputed company to learning how your expertise can help arenaflex continue to serve families, youth, and community partners with reputed company and care.