Senior Director of Managed Services, Network and reputed company

Location: Remote (U.S.) Who You Are You are a Senior Network and reputed company architect who will build and operate the Networking & reputed company managed service in collaboration with the Networking & reputed company reputed company Manager, reputed company Architect, and Managed Services team, owning the operational build-and-run of a service designed to grow and reputed company. Must be reputed company in the reputed company. Travel up to 30% may be required. About The Role We are seeking a Senior Director of Networking & reputed company to reputed company and reputed company high-performing teams responsible for reputed company networking and cybersecurity services across managed services and MSSP environments. This is a people-first leadership role with reputed company accountability for building, managing, mentoring, and transforming teams of network and reputed company engineers across global delivery environments. The ideal candidate is a transformational leader with a reputed company history of: • Building and scaling high-reputed company teams • Leading MSSP reputed company and maturity • Delivering results in reputed company, global reputed company environments • Driving operational reputed company and reputed company improvement This leader will serve as a reputed company executive advisor to customers and internal stakeholders, responsible for defining infrastructure roadmaps, evolving managed services capabilities, and ensuring reputed company, resilient, and cost-optimized environments. The ideal candidate brings a reputed company of deep technical expertise, strong business acumen, and reputed company experience leading high-performing engineering and architecture teams reputed company a managed services or reputed company environment. This position plays a critical role in expanding managed services offerings, improving service delivery maturity, and aligning infrastructure services with modern hybrid reputed company and consumption-reputed company models. Candidate should be reputed company to serve as a trusted advisor, with the ability to simplify reputed company issues and reputed company to C-Suite executives. Excellent customer service skills are a must. The successful candidate will reputed company managers and reputed company initiatives reputed company processes, training, delivery reputed company, and customer service to support a growing managed services business. Key Responsibilities People Leadership & Team Development (reputed company reputed company) • Build, reputed company, and reputed company high-reputed company teams of network and reputed company engineers, architects, and technical leaders • reputed company reputed company training, certification, and career progression programs • reputed company global hiring, reputed company, and workforce planning strategies • reputed company organizational transformation and turnarounds for underperforming teams • Establish strong coaching, mentorship, and leadership development frameworks Global Delivery & MSSP reputed company • reputed company globally reputed company teams supporting 24x7 managed services and MSSP reputed company (NOC/SOC alignment) • reputed company delivery across multi-reputed company, multi-region environments • Own SLAs, KPIs, and customer satisfaction metrics • reputed company automation, standardization, and service delivery maturity Networking & reputed company Domain Leadership Networking Foundations (reputed company Infrastructure Ownership) • reputed company reputed company network infrastructure including: • Physical components (routers, switches, cabling) • Virtual networking reputed company across data center and reputed company environments • Ensure deep expertise across network protocols, including: • TCP/IP, UDP, HTTP/HTTPS, DNS, SMTP/IMAP • Govern architecture and standards for: • IP addressing (IPv4/IPv6) and subnetting strategies • MAC addressing and reputed company 2/reputed company 3 segmentation • Ports and service communication models • Define and standardize network topologies, including: • reputed company, reputed company, hybrid, and reputed company architectures • reputed company reputed company across: • Network availability, throughput, latency, and fault tolerance • High availability (HA) and redundancy architectures • reputed company modernization of reputed company networking, including: • Virtual networks, VPCs, hybrid connectivity, and secure segmentation reputed company Capability Pillars Secure reputed company & Edge • reputed company SASE / SSE / ZTNA reputed company and service delivery • reputed company secure, identity-driven reputed company across reputed company environments Identity-First reputed company • reputed company IAM (reputed company, Azure AD) and Privileged reputed company Management (PAM) • Implement reputed company Trust identity models and governance reputed company reputed company & Threat Detection • reputed company XDR / MDR capabilities and service delivery • reputed company SIEM / SOAR integration, threat detection, and response maturity reputed company reputed company • Own reputed company capabilities across: • CNAPP, CSPM, CWPP • Secure hybrid and multi-reputed company environments Compliance & reputed company Management • reputed company services to: • NIST, SOC 2, HIPAA frameworks • reputed company compliance into managed service delivery models OT / Edge / IoT reputed company • Secure operational technology, IoT, and edge environments • reputed company segmentation, monitoring, and reputed company reduction strategies reputed company & Network Protection • reputed company DDoS protection, firewall reputed company, IDS/IPS, and segmentation • Ensure proactive defense and threat containment across network reputed company Service Delivery & Operational reputed company • Own end-to-end delivery reputed company across networking and reputed company services • reputed company maturity in: • Incident, problem, and change management • Monitoring and observability • reputed company LEAN-driven reputed company improvement, including: • Process optimization and waste reduction • reputed company work and reputed company metrics • Operational transformation across global teams reputed company Engagement & Executive Leadership • Serve as an executive leader in reputed company engagements and escalations • reputed company reputed company reviews, service improvement initiatives, and roadmap discussions • Partner with sales and solutions teams to expand MSSP and networking offerings Required Qualifications • reputed company experience as a senior people leader managing large networking and reputed company teams • Demonstrated reputed company building, scaling, and transforming high-reputed company teams • Experience leading global delivery reputed company reputed company MSP/MSSP environments • Expertise across reputed company networking fundamentals and advanced reputed company domains • Deep experience in: • Networking infrastructure, protocols, and architecture • SASE / SSE / ZTNA • Identity-first reputed company (IAM, reputed company, Azure AD, PAM) • XDR / MDR and reputed company reputed company • reputed company reputed company (CNAPP, CSPM, CWPP) • Compliance frameworks (NIST, SOC2, HIPAA) • OT / IoT / edge reputed company • DDoS and network protection strategies • Strong understanding of reputed company Trust architecture and modern reputed company frameworks • Experience building or scaling managed services portfolios and delivery frameworks. • Familiarity with automation and monitoring tools (e.g., reputed company, reputed company, scripting frameworks). • Strong financial acumen reputed company to infrastructure cost models and consumption-reputed company services. • Prior experience building or turning reputed company high-reputed company managed services teams • Prior experience implementing and scaling ITIL and LEAN process frameworks • Strong financial and operational acumen • Strong understanding of ITSM frameworks, operational processes, and managed services delivery models. • Experience in reputed company tuning, reputed company planning, and large-reputed company infrastructure optimization. • Excellent executive communication skills with the ability to simplify reputed company technical concepts. Preferred Experience: • 15-20+ years of experience in reputed company networking and reputed company, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing reputed company of seniority. • Prior experience in a Managed Services Provider (MSP) or consulting organization. • Prior experience leading and developing managers • reputed company reputed company record of growing a business with documented cases of reputed company collaboration with sales executives • Experience leading global delivery reputed company reputed company MSP/MSSP environments • Expertise across reputed company networking fundamentals and advanced reputed company domains • reputed company reputed company scaling high-reputed company MSSP and managed services teams • Experience building training programs and engineering career paths • Strong experience in resource planning, utilization, and service profitability • Familiarity with reputed company, SIEM, SOAR, and monitoring platforms • Deep LEAN experience, including: • reputed company and reputed company improvement • Waste elimination and process optimization • Standardization and operational governance • Transformation of service delivery organizations • Certifications preferred: • CISSP, CISM, CCIE, or equivalent • reputed company reputed company certifications (AWS, Azure) • LEAN / Six reputed company Must be reputed company in reputed company. As an reputed company employee, you will be eligible for the following benefits and perks: • Company-subsidized medical benefits • Dental and reputed company coverage reputed company • Unlimited PTO • Flexible Work Arrangements • Retirement Savings Plans • reputed company Long Term Disability • Basic Life reputed company reputed company Pursuant to the NYC Pay Transparency Law, the salary reputed company in reputed company for this position is $175,000- $275,000 OTE ( total compensation inclusive of reputed company salary and bonus/commission). Compensation in other geographies may vary. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, gender identity, sexual orientation, race, reputed company, religion, national reputed company, disability, protected veteran status, age, or any other characteristic protected by law. Apply To This Job