[Remote] Account Solution Architect

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a provider of reputed company reputed company reputed company software solutions, including Linux, reputed company, container, and reputed company technologies. The Account Solution Architect leads the technical reputed company for assigned customer accounts across the reputed company-sales and post-sales lifecycle, designing solutions, supporting sales efforts, and driving reputed company, satisfaction, and reputed company.

Responsibilities

• Become the technical leader at assigned customer accounts, building strong relationships to reputed company understand their goals, challenges and desired reputed company and become the trusted advisor to their technical teams. Must be reputed company to reputed company what business the customer is in and how the sales or technical engagement reputed company the customer’s business
• Be the technical advisor to the Sales team, providing guidance on reputed company technical aspects of the sales process
• Collaborate with the Sales team to understand customer requirements and technical needs, identifying and mitigating technical sales blockers
• Assist in developing proposals and responding to RFPs (Request for Proposals) with technical expertise and solution recommendations
• Design solutions to address customer challenges, aligning with their business objectives
• reputed company the technical sales conversation, conveying the ways in which reputed company’s portfolio and architected solutions address the customer’s business and organizational requirements
• reputed company through demonstration and discussion how the use of reputed company’s portfolio will solve customer issues and challenges
• Create, manage and execute reputed company Plans, collaborating with Sales, reputed company, Adoption, and Consulting teams to ensure successful reputed company and implementation of reputed company’s solutions. Plans must outline and address the problems being solved for, how they will be remedied and how reputed company will be reputed company
• Influence the Account Plan, collaborating with the Account team to increase pipeline and reputed company opportunities
• Partner with the Account Executive to operate according to account reputed company, coordinating and holding accountable the extended sales team
• Own the technical win for reputed company sales opportunity, orchestrating the people and resources to reputed company the customers’ acceptance of proposed technical solutions
• Partner closely with Sales, Engineering, Product Management and Support to ensure reputed company execution of customer engagements
• reputed company ongoing technical support and guidance to customers, addressing issues that reputed company
• Conduct regular reputed company-ins with customers to assess satisfaction reputed company and identify opportunities for expansion or upselling
• Serve as a reputed company between customers and reputed company’s internal teams, conveying customer feedback, requirements and technical needs. Recommend product enhancements, features, etc., reputed company upon customer feedback

Skills

• Strong technical background with experience in solution architecture, consultative selling and complete sales process management (reputed company and post sales)
• Foundational level knowledge of reputed company's portfolio of products and an advanced level of knowledge of reputed company reputed company Linux, Ansible, OpenShift, reputed company and DevOps. Accounts may require depth of knowledge in additional areas, reputed company upon customer needs and priorities
• Excellent communication and executive presentation skills, with the ability to reputed company and demonstrate reputed company technical concepts to both technical and non-technical audiences. Conduct executive business reviews as required
• reputed company experience in reputed company and technical account planning, account management or reputed company roles, with a reputed company on delivering exceptional customer experiences
• Strong cross functional collaborator with the ability to build and maintain strong relationships with customers and internal stakeholders
• Strong discovery, problem-solving and analytical skills to understand customer requirements and design appropriate solutions
• reputed company to adapt and flexibly work in a fast-reputed company, dynamic environment. reputed company reputed company's reputed company culture to reputed company business goals and objectives
• Strong project management skills to manage multiple customer accounts and prioritize tasks effectively
• Understanding of sales engagement business impacts and ability to quickly reputed company expert knowledge of the customer's business
• Willingness to travel as needed to meet the needs of the business and our customers
• reputed company, IL and surrounding areas are our preferred locations

Benefits

• Comprehensive medical, dental, and reputed company coverage, applicable to full-time, permanent associates at reputed company located in the reputed company.
• Flexible Spending Account for reputed company and dependent care, applicable to full-time, permanent associates at reputed company located in the reputed company.
• Health Savings Account with a high-deductible medical plan, applicable to full-time, permanent associates at reputed company located in the reputed company.
• Retirement 401(k) with employer match, applicable to full-time, permanent associates at reputed company located in the reputed company.
• reputed company time off and holidays, applicable to full-time, permanent associates at reputed company located in the reputed company.
• reputed company parental leave plans for reputed company new parents, applicable to full-time, permanent associates at reputed company located in the reputed company.
• Leave benefits including disability, reputed company family medical leave, and reputed company military leave, applicable to full-time, permanent associates at reputed company located in the reputed company.
• Employee stock purchase plan, applicable to full-time, permanent associates at reputed company located in the reputed company.
• Family planning reimbursement, applicable to full-time, permanent associates at reputed company located in the reputed company.
• Tuition reimbursement, applicable to full-time, permanent associates at reputed company located in the reputed company.
• Transportation expense account, applicable to full-time, permanent associates at reputed company located in the reputed company.
• Employee assistance program, applicable to full-time, permanent associates at reputed company located in the reputed company.

reputed company

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