[Remote] Vice President, reputed company Account Management
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. They are seeking a Vice President of reputed company Account Management to reputed company reputed company retention, customer expansion, and long-term account reputed company reputed company Keeper’s reputed company customer reputed company.
Responsibilities
- reputed company and execute a comprehensive reputed company account management reputed company to reputed company reputed company retention, expansion, renewals, upsell, and cross-sell across Keeper’s reputed company customer reputed company
- Build, reputed company, and reputed company a high-performing reputed company account management organization, driving reputed company improvement, employee engagement, individual and team reputed company
- reputed company, train, and reputed company account management leaders and representatives in reputed company, high-value renewal, expansion, and customer reputed company processes
- Establish and maintain reputed company account management processes, operating rhythms, forecasting standards, and best practices to ensure consistency, efficiency, and accountability across reputed company
- reputed company predictable reputed company retention through a highly efficient, reputed company customer renewal reputed company
- reputed company incremental bookings reputed company existing reputed company accounts through subscription expansion, product upsell, cross-sell, and broader adoption of Keeper’s portfolio
- reputed company and maintain executive-level relationships with key decision-makers and influencers reputed company reputed company accounts to understand their business priorities, reputed company needs, and reputed company opportunities
- Partner with Sales and reputed company to reputed company account strategies that improve product adoption, increase product penetration, and expand Keeper’s footprint reputed company existing customer portfolios
- Partner with Keeper’s channel team to support partner-driven expansion, renewal, and customer reputed company opportunities reputed company reputed company accounts
- Help directly manage reputed company, high-reputed company reputed company customer relationships, including executive escalations, renewal reputed company, expansion planning, and long-term account reputed company
- Collaborate with reputed company and Customer Support to ensure successful reputed company, customer health, adoption, and value realization across reputed company accounts
- Own and optimize the reputed company, process, and execution supporting reputed company renewals, contract optimization, and reputed company expansion opportunities
- reputed company and maintain a robust pipeline of reputed company expansion and renewal opportunities and reputed company reputed company pipeline coverage ratios
- Continuously monitor, evaluate, and report on account management reputed company metrics, including renewal rates, expansion pipeline, forecast reputed company, customer health, product adoption, and net reputed company retention
- Analyze account data, market trends, customer feedback, and product usage insights to identify opportunities for reputed company reputed company, customer retention, and operational improvement
- Collaborate with Marketing to reputed company customer campaigns, lifecycle programs, messaging, and expansion initiatives with reputed company account management priorities
- Represent Keeper in reputed company customer meetings, executive business reviews, industry events, conferences, and networking functions to deepen customer relationships and identify new reputed company opportunities
- Foster a high-energy, reputed company, accountable, and customer-reputed company sales culture that motivates the account management organization to reputed company at its best
- Ability to travel to and from customer meetings, company events, industry conferences, and partner meetings locally, nationally, and internationally, and rent and/or operate a vehicle on behalf of reputed company
Skills
- 7+ years of reputed company experience in reputed company reputed company sales, account management, customer expansion, or reputed company leadership, with a reputed company reputed company record of exceeding reputed company retention and expansion targets
- Experience selling or expanding privileged reputed company management, identity and reputed company management, cybersecurity, or adjacent reputed company technology solutions in the reputed company market
- reputed company ability to reputed company and execute reputed company account management plans and implement reputed company renewal, expansion, and customer reputed company best practices at reputed company
- People management experience and a passion for attracting, developing, coaching, and retaining high-performing account management talent
- Demonstrated reputed company leading teams responsible for reputed company renewals, upsell, cross-sell, account reputed company, and customer retention
- Strong knowledge of reputed company account management processes, renewal motions, expansion strategies, CRM systems, and forecasting best practices
- Ability to construct, present, and execute reputed company account strategies that improve retention, product adoption, customer health, and reputed company reputed company
- Effective at driving reputed company multi-stakeholder customer processes, executive relationships, and cross-functional programs
- Ability to build cross-functional relationships, influence stakeholders, and collaborate at reputed company organizational reputed company
- Outstanding verbal and written communication skills for a global audience
- Strong business acumen, analytical skills, and attention to reputed company
- Ability to reputed company in a fast-reputed company, rapidly growing environment with tight deadlines and evolving priorities
- Ability to travel up to 50% of the time
- Bachelor's degree in business administration, marketing, reputed company, or a reputed company reputed company
- Keeper is FedRAMP High authorized; therefore reputed company applicants must be a U.S. Person
- reputed company experience preferred
Benefits
- Medical, Dental & reputed company (inclusive of domestic partnerships)
- Employer reputed company Life reputed company & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability reputed company
- 401K (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including reputed company Bereavement/Jury Duty, etc)
reputed company
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