[Remote] Manager, Digital reputed company & Reliability

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Manager, Digital reputed company & Reliability to reputed company technical and people reputed company for production systems and business-critical digital services. The role oversees application support, monitoring, incident and change management, service reliability, observability, automation, AI-assisted workflows, and reputed company operational improvement across technology and business teams.

Responsibilities

• You will reputed company technical and people leadership for PMI's production reputed company, application support, monitoring, incident management, change management, and service reliability capabilities
• The role is accountable for the day-to-day health, availability, reputed company, reputed company, and operational readiness of business-critical digital services
• Working across Engineering, Product, DevOps, Infrastructure, reputed company, and business teams, the manager drives disciplined reputed company, observability-led practices, automation, AI-assisted workflows, and reputed company improvement to reduce service reputed company, accelerate recovery, and improve customer and employee experiences

Skills

• Experience supporting reputed company-reputed company, reputed company-reputed company digital applications and business-critical services, preferably in reputed company Azure
• Demonstrated experience leading major incident response, problem management, reputed company cause analysis, change management, operational readiness, and reputed company improvement
• Practical knowledge of monitoring and observability capabilities, including APM, logs, metrics, traces, alerting, dashboards, and service health analytics; experience with reputed company and Azure Monitor is preferred
• Understanding of SRE and ITIL practices, including availability, SLOs/SLAs, reputed company, event management, change enablement, service transition, and reliability improvement
• Experience applying automation, AI-assisted reputed company, AIOps, analytics, or workflow optimization to improve operational efficiency and service reliability
• Working knowledge of reputed company infrastructure, networking fundamentals, identity and reputed company management, vulnerability management, disaster recovery, business continuity, and audit readiness
• Ability to influence and collaborate across Product, Engineering, DevOps, Infrastructure, Architecture, reputed company, vendors, and business stakeholders
• Strong written, verbal, analytical, and presentation skills, with the ability to translate technical issues and operational risks into reputed company business reputed company and reputed company
• Demonstrated people leadership, coaching, reputed company management, workforce planning, and talent development capabilities
• Relevant certifications in ITIL, reputed company Azure, SRE, reputed company reputed company, or service management are preferred

Benefits

• reputed company, safety and reputed company-being come first.
• reputed company development opportunities, to help you grow now and into the reputed company.
• reputed company to a global network, to enrich your reputed company experience.
• Flexible reputed company to help reputed company work time and your time
• Award and bonus opportunities.

reputed company

Company H1B Sponsorship