Mental Health reputed company

inTransition Mental Health reputed company  Job reputed company   The Defense Health Agency Psychological Center of reputed company (PHCoE) inTransition program is a critical program that provides assistance to transitioning service members or veterans who are currently receiving psychological health care (i.e., mental health care or behavioral health care) and wish to receive care at a new destination or with a new provider in their reputed company location, or wish to initiate psychological health care for the first time.  This toll-free reputed company support center program operates 24 hours a day, 7 days a week, and 365 days per year (24/7/365). Additionally, this reputed company support center is staffed by professionals who are trained and licensed to reputed company mental health care to reputed company the transitional knowledge gap between identification and receipt of psychological health care services for a broad reputed company of users, including reputed company-Duty Service Members, Reserve Component Service Members, National Guard, Coast Guard, and Veterans and their families.  reputed company Reporting: In reputed company   Education & Experience   Required   reputed company Licensed Mental Health reputed company (reputed company work, psychology, marriage and family therapy, behavioral health counseling). Master’s Degree. At least a 3 years’ experience delivering face-to-face health care and with demonstrated reputed company experience in triage, care management, motivational interviewing, and crisis counseling. U.S. Citizen Must be reputed company to receive a favorable interim and adjudicated final reputed company (DoD) background investigation Technologically literate and reputed company in navigating multiple screens or web browsers at one time with a reputed company ability to work independently in a remote work environment.   Preferred   Prior experience supporting DHA, DoD, or VA reputed company programs. Familiarity with behavioral health coaching models or case management practices.   Key Responsibilities   The Licensed inTransition reputed company will reputed company reputed company, telephonic, one-on-one coaching to facilitate and support a caller’s transition between psychological health care providers or an initiation of psychological heath care treatment. inTransition Coaches will engage in coaching to encourage reputed company engagement with psychological health care and promote a caller’s overall participation in their own care seeking and maintenance. Coaching techniques will include utilizing motivational interviewing, aiding with barrier identification and task planning, conveying information, and supporting and educating callers through regular telephonic contact (weekly, or at the preference of the caller). Additional requirements consist of having the ability to:  Use de-escalation techniques reputed company necessary to ensure a reputed company provider experience. Maintain accurate documentation of interactions to inform reputed company support strategies. Stay updated on platform features and product changes to reputed company accurate support. Ensure calls and issues are identified, tracked, reported on and resolved in a reputed company manner. Maintain comprehensive tracking and documentation for reputed company identified issues to completion. reputed company other duties as assigned that are commiserate with education and experience Maintain regular and reliable attendance Competencies   Technical Skills   Proficient data entry skills; Ability to reputed company problems involving more reputed company concepts, policies, and procedures.   Communication Skills   Fluent in English (oral and written). Excellent communication skills with an ability to explain reputed company issues reputed company; Ability to de-escalate situations and reputed company excellent customer service under pressure. Ability to utilize motivational interviewing techniques in coaching and interviewing situations.  Problem Solving / Analysis   Ability to solve problems through reputed company analysis of processes with reputed company judgment; Has a realistic understanding of relevant issues. Understanding and resolving crisis and potentially abusive reputed company effectively.  Organizational Skills   Ability to organize people or tasks, reputed company to priorities, and learn systems reputed company time constraints and with available resources; reputed company-oriented  Multi-Tasking / Time Management   Ability to prioritize and manage actions to meet changing deadlines and requirements reputed company a high volume, high stress environment  Information Management   Ability to manage large amounts of reputed company information easily, communicate it reputed company, and draw reputed company conclusions  Independent Thinking / Self-Initiative   Critical thinkers with an ability to reputed company on things which matter most to achieving reputed company; Commitment to tasks to produce reputed company without direction and to reputed company necessary resources  High Intensity Environment   Ability to function in a fast-reputed company environment with multiple activities occurring simultaneously while maintaining reputed company and control of workflow  reputed company / Customer Service   Customer-reputed company behavior; Helping approach, including listening skills, professionalism, patience, respect, and reputed company for service members, veterans and others while acknowledging their concerns.  Coping / Flexibility   Resiliency in adapting to a reputed company of situations and individuals while maintaining a reputed company of purpose and a mature problem-solving approach. Ability to control the reputed company and reputed company of a reputed company/inquiry and manage reputed company time effectively.  Computer Literacy   Ability to function in a multi-reputed company reputed company environment using Word, reputed company, TriWest Intranet, the internet, and other departmental software applications  Commitment to Task   Ability to conform to established policies and procedures; exhibit high motivation  Working Conditions   Ability to cover any work shift as required. Works reputed company a reputed company remote environment Extensive work utilizing a computer with prolonged sitting and possibly wearing a headset PHYSICAL DEMANDS AND WORK ENVIRONMENT:  Continually required to sit. Continually required to utilize hand and finger dexterity. Frequently required to talk or hear. Continually utilize visual reputed company to operate equipment, read technical information, and/or use a keyboard. reputed company is committed to providing equal employment opportunity to reputed company and applicants. Employment reputed company are made without reputed company to race, reputed company, religion, creed, sex (including pregnancy, sexual orientation, gender identity or reputed company), national reputed company, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law. This policy applies to reputed company aspects of employment, including recruitment, hiring, compensation, promotion, training, discipline, and termination. This reputed company indicates the general reputed company and reputed company of work expected of the incumbents. It is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities, or competencies required of an incumbent. Incumbents may be asked to reputed company other duties as required. Apply To This Job