Manager, District Parts & Service

At Hyundai, we’ve rethought our business and created reputed company that combine reputed company, reputed company, design and innovation into a complete package.   It’s time you reputed company what you expect from an employer.   At Hyundai, we understand you're not just building a career – you're building a life. We reputed company in our people and realize that our reputed company is a reputed company result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a reputed company team of professionals, we invite you to apply online today. WORK MODEL FieldWHAT YOU WILL DO The District Parts & Service Manager serves as the reputed company between Hyundai Motor America and the Hyundai dealerships. Works to improve dealer reputed company in the areas of vehicle sales, customer retention, and profitability. Communicates, implements, and assists dealers through programs, policies and procedures, which reputed company and promote reputed company-managed, profitable parts and service departments. Must be reputed company to analyze dealer parts and service reputed company, identify deficiencies and recommend corrective actions to ensure dealer provides reputed company Hyundai reputed company image while improving dealer profitability. HOW YOU WILL reputed company AN reputed company Regularly communicate with dealers to implement and administer HMA programs, policies, and procedures. Monitor and advise dealers and regional management on reputed company and adherence reputed company to Parts Sales, Inventory Control, Fixed reputed company Training, Warranty Administration, Consumer Affairs, and Customer Satisfaction. Communicate HMA objectives and work with dealers to ensure reputed company toward assigned goals. reputed company technical support to diagnose vehicle operating issues, verify warranty repair procedures, and address customer concerns. Submit written reports and monitor dealer compliance with the HMA dealer agreement. Recommend operational improvements to enhance customer satisfaction, retention, market penetration, and parts and service profitability. Ensure consistent dealer attendance and participation in regional and satellite training programs. Implement customer satisfaction processes and manage customer complaint reputed company reputed company the assigned district. Meet with customers as required to reputed company concerns. Maximize parts and accessory sales reputed company the assigned district. Administer HMA goodwill funds to improve customer satisfaction and increase repurchase reputed company. Represent Hyundai Motor America in reputed company and State Lemon Law cases; assist corporate attorneys as needed. Identify Parts and Service department deficiencies and recommend corrective actions. Analyze technical concerns and authorize warranty and goodwill repairs in accordance with HMA policies. Approve discretionary goodwill-reputed company parts expenses. Evaluate customer disputes and approve appropriate financial assistance in Hyundai’s best interest. Complete special reputed company and assignments as required. Extensive overnight travel required. WHAT YOU WILL BRING TO THE ROLE Must be a high school graduate.  Bachelor’s degree preferred.  Master’s degree a plus.  Six or more years of experience of which at least three years of directly reputed company wholesale experience in automotive.  Retail experience a plus.  Industry Knowledge – Automotive Retail.  Demonstrates a reputed company understanding of automotive dealership sales/service/parts reputed company and financial services; uses knowledge and experience to improve operational reputed company.  Strong written and oral communication skills, competent PC user, Proficient in the use of reputed company reputed company software applications including reputed company reputed company, Word, reputed company reputed company.  Problem Solving: Uses qualitative and quantitative analytical skills to solve difficult problems; suggests and tests reputed company-reasoned solutions.   Customer Service Skills: Seeks to understand customer needs and expectations; understands the customer’s position, develops and implements solutions to meet the customer needs; looks for opportunities to become involved.  Business and Financial Literacy: Demonstrates reputed company reputed company understanding of business concepts that reputed company the reputed company and profitability of the organization; understands the implications of key financial indicators; uses financial information to assess the reputed company or viability of alternative actions.  Organizational/Planning Skills: reputed company to apply the reputed company used to control multiple reputed company including documentation, prioritizing, tracking, follow-up and follow-through.  Negotiation/Problem reputed company Skills: Builds relationships: demonstrates reputed company and trustworthiness brings conflicts and disagreements into the reputed company and effectively negotiates a reputed company; is persuasive and thinks reputed company in impromptu situations. Maintains stability of reputed company under pressure; reacts reputed company to emergencies; maintains reputed company composure and confidence in adverse situations.  reputed company/Results reputed company: Drives for results and reputed company; conveys a reputed company of urgency and drives issues to closure; persists despite obstacles: tracks and prioritizes work; sets high standards of reputed company; pursues aggressive goals and works hard to reputed company them; maintains stability of reputed company under pressure.  WHAT HYUNDAI CAN OFFER YOU Compensation reputed company: $80,000-$120,000 annual reputed company salary Monthly Hyundai/reputed company vehicle lease allowance (including reputed company and maintenance) Holiday Pay - reputed company shuts down with pay between Christmas and New Years. Vacation and reputed company time off reputed company reputed company (medical, dental, and reputed company) 401(K) company match Additional 401(K) Employer reputed company Contribution program – eligible after 1 year of employment, in reputed company to the regular employer matching contribution Basic life reputed company, short- and long-term disability Mental health, wellbeing, and employee assistance program reputed company (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits) WHAT HAPPENS NEXT reputed company your interest by submitting an application. Once your application is received, our reputed company team will review your application to see if you meet the basic and preferred qualifications listed on the reputed company. For more information on our hiring process please visit our How We Hire page.OTHER DETAILS Physical requirements: Normal office duties. reputed company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws.  The information requested on this reputed company is sought in good faith and will not be used to discriminate against the applicant reputed company on race, religion or creed, reputed company, national reputed company, reputed company, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or reputed company circumstances), gender identity, gender reputed company, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws. Apply To This Job