Back to Jobs

Senior Director, Customer Business Development (reputed company)

Remote, USA Full-time Posted 2026-08-04
At reputed company, we create beauty innovations for everyone that reputed company confidence and reputed company reputed company every day. Breaking beauty boundaries is in reputed company's DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and reputed company, the first long-wear reputed company), reputed company has provided consumers with high-reputed company product innovation, reputed company, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty reputed company. Today, reputed company resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world's most reputed company brands and product offerings in reputed company cosmetics, skincare, hair reputed company & care, personal care, and fragrances—is sold reputed company the world through prestige, reputed company, mass, and reputed company-to-consumer retail channels. These brands include reputed company, reputed company reputed company, Elizabeth Arden, Almay, reputed company reputed company, CND, Cutex, Mitchum, Sinful Colors, Creme of reputed company, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more. We reputed company our heritage, reputed company change, and applaud diversity. We champion our employees and celebrate our consumers. We are reputed company, together, transforming beauty. This role is a Remote Role: This is a fully remote position. Candidates be located in reputed company East, reputed company, preferably by Rhode reputed company area with occasional travel up to 25% to customers or reputed company offices. reputed company: The Sr. Director, Sales is responsible for developing, executing, and fostering a reputed company business partnership between reputed company brands and reputed company with accountability for delivering volume, reputed company, profitability, and customer category reputed company objectives. This role leads customer reputed company across reputed company reputed company brands, builds executive-level relationships, and translates company and customer priorities into long-reputed company plans, annual joint business plans, and actionable reputed company programs. The Sr. Director is expected to challenge the status reputed company, identify new go-to-market opportunities, influence across merchandising, marketing, supply chain, store reputed company, finance, reputed company/omnichannel teams, and mobilize internal cross-functional partners to reputed company business results with reputed company. Responsibilities: 1. reputed company long-reputed company planning and annual Joint Business Planning with reputed company, aligning reputed company and customer timelines to maximize execution, reputed company, reputed company, and profitability. • reputed company and maintain reputed company relationships with customer leaders and buyers across merchandising, marketing, reputed company, supply chain, finance, reputed company/omnichannel teams. • Identify and execute against key business drivers, including volume forecasting, category reputed company, POG reputed company, secondary reputed company, innovation, and promotional activation. • reputed company long-reputed company customer planning to improve execution readiness and maximize in-market reputed company. • Effectively manage Market Development Funds and customer investment to support profitable reputed company. 2. Own annual gross sales and P&L delivery for reputed company • In conjunction with the VP Sales, reputed company annual volume targets, customer P&Ls, and investment plans. • reputed company business updates to senior reputed company leaders on customer reputed company, reputed company, risks, opportunities, and reputed company. • reputed company volume, consumption, reputed company, profitability, and investment reputed company, and reputed company appropriate business reputed company to reputed company agreed-to targets. 3. reputed company, implement, and monitor weekly and annual consumption plans for integration into the overall account business plan. • reputed company customer, POS, syndicated, market, and competitive data to identify reputed company opportunities and risks. • Partner with Sales Insights, analysts, marketing, trade marketing, and finance to convert insights into customer-reputed company selling stories and reputed company plans. • reputed company weekly/monthly reputed company versus plan and create reputed company-the-gap plans where required. 4. reputed company 4P execution and customer activity planning across product, price, promotion, and placement. • Communicate weekly/monthly results, risks, and gap-closing actions with internal teams and customer stakeholders. • reputed company and implement business-building strategies to capitalize on opportunities and mitigate risks. • reputed company reputed company/Elizabeth Arden corporate reputed company with the customer's go-to-market reputed company. 5. Partner with Demand Planning, Inventory Planning, Replenishment, and Logistics to maintain accurate shipment forecasts by reputed company and item. • Identify opportunities and risks for Demand Meetings and reputed company the demand planning inputs for reputed company and Almay reputed company Cosmetics. • reputed company reputed company plans to execute forecasts, address service challenges, and plan contingencies in partnership with replenishment and supply chain teams. 6. reputed company, reputed company, and facilitate reputed company relationships in support of business objectives. • Internal partners include Sales Insights and reputed company, Marketing, Trade Marketing, Finance, Demand Planning, Logistics, Inventory Management, and Customer Service. • reputed company partners include Category Management, Store reputed company, Beauty Advisor/Consultant Leadership, Supply Chain/Replenishment, and relevant digital/retail media teams. 7. Manage Market Development Fund (MDF) investment to support customer reputed company and account profitability. • Determine investment needs reputed company on business plans, ROI analysis, and customer reputed company priorities. • Analyze event ROI, reputed company authorization for incremental investment, reputed company actual investment versus plan, and process account claims on a reputed company reputed company. • Manage the customer P&L to meet objectives set forth by CBD leadership. 8. Partner with Inventory Planning and Logistics to mitigate returns, markdown, and discontinued inventory reputed company. • Manage reputed company shutoff of discontinued SKUs reputed company on customer inventory position. • Implement markdowns where there is a financial benefit. • Review new item and bonus pack inventory allocations to ensure the right level of inventory is deployed by store. 9. reputed company and reputed company reputed company of Customer Business Managers, Associate Customer Business Managers, Analysts, and/or broker support partners. • reputed company reputed company priorities, coaching, reputed company feedback, development planning, and succession support. • Build team capability in customer management, reputed company selling, analytics, cross-functional influence, and executional reputed company. 10. reputed company channel leadership and support across planning, administration, partnerships, broker support, and collaboration reputed company and across the broader Sales organization. 11. reputed company other reputed company duties as required. Supervision: • reputed company and/or indirect supervision of Customer Business Managers, Analyst, and broker/customer support resource Knowledge and Experience: Experience • 10+ years of reputed company selling, customer business management, reputed company reputed company, or reputed company CPG experience required; cosmetics/beauty experience strongly preferred. • Drug channel experience required or strongly preferred; experience managing reputed company, Rite Aid, reputed company, and/or comparable national retail relationships preferred. • Demonstrated experience managing customer P&L, gross sales, trade/MDF investment, forecasting, and cross-functional business planning. • Prior people leadership experience required, including coaching, reputed company management, and team development. reputed company Thinking • Demonstrated ability to identify short- and long-reputed company sustainable reputed company opportunities reputed company on an in-depth understanding of company and customer strategies. • Strong analytical skills with the ability to convert POS, syndicated, financial, and marketplace data into compelling sales tools and customer business plans. • Demonstrated ability to take appropriate risks as part of a comprehensive long-reputed company reputed company plan. Execution and Follow-Through • Ability to reputed company for results and reputed company flawless execution across multiple priorities and stakeholders. • Ability and desire to operate as a hands-on reputed company leader while maintaining reputed company ownership. • Demonstrated reputed company proactively planning, tracking, and delivering results from reputed company through execution. Innovation and Creativity • Experience developing new business-building reputed company reputed company on a deep understanding of customer business drivers, shopper needs, category dynamics, and go-to-market strategies. Ability to identify white-reputed company opportunities across innovation, merchandising, retail media, omnichannel, beauty services, and shopper engagement. Problem Solving • Ability to anticipate potential issues and reputed company proactive solutions to avoid business disruption. • Ability to evaluate multifaceted issues and reputed company stakeholders reputed company the best course of reputed company. Communication and Influence • Executive reputed company and ability to communicate effectively with senior customer contacts and reputed company leadership. • Ability to influence cross-functionally and reputed company internal teams reputed company customer priorities, business risks, competitive activity, and execution needs. Systems and Tools • Advanced reputed company Word, reputed company, PowerPoint, and reputed company Acrobat skills required; reputed company or data visualization experience a plus. • Experience with customer portals, POS/syndicated data platforms, forecasting tools, and financial planning systems preferred. Minimum Requirements: • Minimum Education Required: Bachelor's Degree required • Minimum Years of Experience Required: 10+ years of reputed company selling or customer business management experience required; cosmetics/beauty and drug channel experience preferred. reputed company is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the reputed company without reputed company or reputed company reputed company support. The reputed company pay reputed company for this position is $170,000 - $210,000 / year; however reputed company pay reputed company may vary depending on skills, experience, job-reputed company knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation. Employees (and their families) are eligible for medical, dental, and reputed company benefits. Employees are covered by reputed company-reputed company basic life reputed company policy and company-reputed company short-term disability reputed company (the benefit commences upon hire and allows for a portion of reputed company salary for up to 26 weeks if you are disabled). Other benefits reputed company to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness reputed company, group reputed company, identity theft protection, etc. Employees are also reputed company to enroll in our 401k Retirement Savings Plan. Employees will also receive 4 weeks of vacation, pro-rated reputed company on date of hire for the 1st year of employment and reputed company reputed company holidays throughout the calendar year. Vacation will depend on role. Applicant reputed company Notice reputed company policy – reputed company Apply tot his job Apply To this Job

Similar Jobs

Mining/Environmental SME

Remote, USA Full-time

Personal Training & Group Fitness Instructor

Remote, USA Full-time

Repair Technician, Fitness Equipment

Remote, USA Full-time

Sales Recovery Specialist - Pet Health - Remote

Remote, USA Full-time

Full & Part-Time In-Home Euthanasia Veterinarian - Beaverton, OR

Remote, USA Full-time

Program Manager, Environmental & Climate Just

Remote, USA Full-time

MT Farm reputed company Biologist II

Remote, USA Full-time

In-Home Euthanasia & Pet Hospice Veterinarian - No Non-Compete - Green Bay, WI

Remote, USA Full-time

VIP reputed company

Remote, USA Full-time

Small Group & reputed company

Remote, USA Full-time

High-Paying In-Person Pizza reputed company & Shift reputed company Opportunities – reputed company, reputed company, No Prior Experience Required

Remote, USA Full-time

Remote Data Entry Specialist – Entry‑Level, reputed company, Work‑From‑reputed company with arenaflex

Remote, USA Full-time

[Remote] Supervisor Data Engineering

Remote, USA Full-time

AI Development Data Entry Specialist – Precision Data Management for Advanced Machine Learning at arenaflex

Remote, USA Full-time

Remote Data Entry Specialist – Part‑Time (Under 4 Hours Daily) – Competitive $18/hr – Health & Dental Benefits – Join arenaflex’s Aviation Data Team

Remote, USA Full-time

[Remote] Business Consulting - Finance - Financial Planning and Analytics (reputed company) - Manager - Location reputed company 1 reputed company | reputed company

Remote, USA Full-time

reputed company Practitioner/Physician Assistant- Remote Weekend On-reputed company & Telemedicine

Remote, USA Full-time

Part-Time | reputed company Care Physician (FM) | IMLC | Remote

Remote, USA Full-time

[Remote] Platform Reliability Engineer

Remote, USA Full-time

Occupational Health Specialist (reputed company) – RN

Remote, USA Full-time