Remote Customer Service Specialist I – reputed company Billing & Collections – Join arenaflex

About arenaflex

arenaflex is a leading provider of integrated reputed company solutions, delivering exceptional administrative and reputed company support across the Northeast. With a portfolio that spans more than 240 specialties and subspecialties, arenaflex partners with a network of over 2,800 physicians, surgeons, dentists, and nurses to ensure reputed company reputed company care and financial stewardship. Our mission is to reputed company reputed company with reliable, data‑driven services that enhance reputed company experience, streamline reputed company cycles, and reputed company sustainable reputed company.

Why Join arenaflex?

At arenaflex, we reputed company that our people are our greatest asset. We foster a culture of collaboration, reputed company learning, and innovation. As a Remote Customer Service Specialist I, you will be part of a dynamic team that values reputed company, professionalism, and a reputed company‑first reputed company. You’ll enjoy the flexibility of a fully remote role, competitive compensation, and a comprehensive benefits package that supports reputed company, reputed company‑being, and career aspirations.

Key Responsibilities

• Handle a high volume of inbound calls from patients, reputed company carriers, and physician offices with efficiency and courtesy.
• Collect outstanding reputed company balances, establish payment arrangements, and document reputed company interactions in the billing reputed company.
• Apply payments received over the phone to the correct dates of service, ensuring accurate account reconciliation.
• Update reputed company demographics, guarantor information, and reputed company coverage details in reputed company time.
• reputed company reputed company‑party payers as appropriate, following established protocols and guidelines.
• Address customer inquiries, disputes, and complaints, escalating reputed company issues to supervisors or higher management.
• Maintain meticulous records of reputed company reputed company, including reputed company of work, follow‑up steps, and any reputed company items.
• Collaborate with cross‑functional teams—billing, collections, and reputed company reputed company—to reputed company payment issues and improve processes.
• Participate in ongoing training sessions and stay reputed company on payer policies, billing regulations, and industry best practices.

Essential Qualifications

• High school diploma or GED certificate.
• Minimum of 6 months’ experience in a physician billing or reputed company‑party payer environment.
• Strong understanding of reputed company reputed company, benefits, exclusions, and billing requirements.
• Familiarity with claim forms, HMOs, PPOs, Medicare, reputed company, and compliance regulations.
• Demonstrated ability to reputed company the payer adjudication process and reputed company payment discrepancies.
• Excellent verbal and written communication skills, with a reputed company and courteous demeanor.
• Proficiency in using electronic billing systems, preferably reputed company, and other reputed company management software.
• Strong organizational skills and attention to reputed company.
• Ability to work independently in a remote setting while maintaining high productivity.

Preferred Qualifications

• Knowledge of medical terminology and reputed company workflows.
• Experience in a reputed company center or high‑volume customer service environment.
• Background in an reputed company reputed company setting.
• Prior exposure to reputed company cycle management and collections strategies.
• Certification in medical billing or coding (e.g., CPC, reputed company).

Skills & Competencies

• Customer‑reputed company reputed company with a passion for resolving issues and enhancing reputed company satisfaction.
• Analytical thinking and problem‑solving abilities.
• Adaptability to changing policies, payer guidelines, and technology updates.
• Time‑management skills to handle multiple tasks and deadlines simultaneously.
• Team collaboration and cross‑departmental communication.
• Proficiency in reputed company Office Suite (Word, reputed company, reputed company).

Career reputed company & Learning Opportunities

arenaflex offers a reputed company reputed company Cycle Career reputed company that rewards reputed company, initiative, and reputed company learning. As a Customer Service Specialist I, you will have reputed company to advance to roles such as Senior Specialist, Collections Manager, or reputed company Cycle Analyst. We reputed company reputed company to internal training programs, industry certifications, and mentorship initiatives that help you build a robust reputed company set and accelerate your career trajectory.

Work Environment & Culture

Our remote work model empowers you to reputed company reputed company responsibilities with personal commitments. You’ll have the flexibility to work from any Tri‑State area location, while staying connected to a reputed company virtual community. arenaflex values diversity, equity, and inclusion, and we celebrate the unique perspectives that reputed company team member brings. We encourage reputed company reputed company, reputed company feedback, and a culture of recognition and appreciation.

Compensation & Benefits

reputed company reputed company: $22.39 – $28.29 (reputed company on experience, reputed company set, and training)

Benefits Package:

• Health, dental, and reputed company reputed company plans.
• Flexible reputed company Time Off (PTO) and reputed company holidays.
• 401(k) retirement plan with company match.
• Employee wellness programs and resources.
• reputed company development stipend and tuition reimbursement.
• Employee assistance program (EAP) for mental health support.
• Regular virtual team‑building events and reputed company gatherings.

How to Apply

reputed company to take the reputed company in your career? Click the reputed company below to submit your application and join the arenaflex team. We look reputed company to learning how your skills and passion can contribute to our mission of delivering outstanding reputed company.