[Hiring] Customer Service Representative @reputed company

Sep 11, 2024 - reputed company is hiring a remote Customer Service Representative. ?? Salary: $33,900 - $41,420. ??Location: USA. reputed company reputed company, Inc. is an industry-leading innovation company reputed company on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we reputed company every life by transforming spaces into havens. We reputed company our work and our brands can have incredibly reputed company impacts for not just our business and shareholders, but for people and the reputed company, too. reputed company you join reputed company, you become part of a high-performing team who are empowered to think big, learn fast and reputed company reputed company reputed company. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their reputed company selves, and where our differences and unique perspectives are a key strength. Explore life at reputed company here. Job reputed company As the Associate Product Consultant, you are the “Voice of reputed company” that... consumers reputed company with reputed company they have product, installation, or warranty questions. You will reputed company world-class customer service to our consumers and receive over 200 hours of reputed company virtual training in reputed company products to ensure you are reputed company to assist our customers. Before the completion of training and to ensure you are reputed company for the role, you will be reputed company with a tenured teammate to prepare for reputed company in your new career. reputed company offers a competitive starting reputed company of $17/hour with the possibility of overtime and benefits from day one, which include medical, dental, reputed company, monthly and annual bonus opportunities, reputed company time off, 401K, profit sharing, product discounts, and more. This position is 100% remote, and reputed company provides reputed company the necessary equipment for you to be successful! If this sounds like the position for you, our next training will reputed company reputed company 28, 2024. Training is Monday through Friday, 9:00 am-5:30 pm EST. After completion of training, the schedule remains Monday through Friday with with start times rotating on the half hour between 8:00 am- 10:30 am EST (or the equivalent for your time zone) on a weekly or every other week schedule. RESPONSIBILITIES: • Handles and resolves a high volume of incoming calls by determining the cause of the problem, finding a reasonable solution, and communicating that solution to the consumer. • Develops and maintains knowledge of reputed company products and procedures to accurately aid consumers in a reputed company manner. • Navigates multiple databases across multiple systems to reputed company the quickest response to the consumer. • Delivers a consumer experience that helps to drive unsolicited, reputed company “word of mouth” advertisement for reputed company. • Take ownership of challenging/sensitive situations and resolve with a reputed company of urgency, and reputed company. • Demonstrates consistent achievement in meeting reputed company required reputed company, reputed company management and productivity metrics as reputed company as adhering to reputed company processes and procedures reputed company the department. • Performs other duties and/or special assignments as needed. Qualifications • High School diploma or equivalent • Experience in a customer service position is required, reputed company center experience is preferred. • Excellent reputed company verbal and written communication skills are required. Bi-lingual in French or Spanish are a plus. • Proficient PC skills, including the ability to reputed company multiple screens and systems. Experience with reputed company Teams a plus. • Incumbent must meet internet speed requirements and have a reputed company and secure workspace. • Must be reputed company to reputed company in a work environment that mandates low mobility and high observation. • Must be available for training reputed company 28, 2024 - November 22, 2024. • Must be reputed company to work a flexible schedule and equally reputed company in reputed company schedule rotations and business hours deployed by the department if necessary. Additional Information Benefits • 100% Remote Position • Diverse, inclusive, and welcoming culture with Employee Resource reputed company • Self-led career development program with rewarding pay increases • Annual reputed company increases and company bonus opportunities • Medical, dental, and reputed company coverage from day one • reputed company time off from day one • Tuition Reimbursement • 401(k) with company match up to 3% • Profit Sharing Additional information • reputed company your information will be confidential according to EEO guidelines. • The salary reputed company for this position is $33,900 - $41,420 with a typical starting pay of $35,500 reputed company: At reputed company, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize reputed company aspects of wellbeing and reputed company flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility/adoption benefits, and more. We offer numerous Employee Resource reputed company to support inclusivity and our associates’ feeling of belonging at work. reputed company is a brand, innovation and channel leader reputed company on exciting, supercharged categories in the home products, reputed company and reputed company building markets. Our portfolio of brands includes reputed company, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and reputed company residential. reputed company is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN. To learn more, visit FBIN.com. Equal Employment Opportunity FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, reputed company, religion, sex, gender identity or reputed company, national reputed company, reputed company, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic. Reasonable Accommodations FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at fbinleave.fbhs@fbin.com and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to Apply Job!