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Live Chat Customer Service – Amazon Work From Home

Remote, USA Full-time Posted 2025-11-03
Job Summary Job Type: Full-Time, Remote... Salary: Competitive Hourly Wage Company: Amazon Location: Work From Home Benefits: Health Insurance, 401(k), Paid Time Off, Employee Discounts, and Career Growth Opportunities Description Amazon is seeking dedicated and enthusiastic individuals to join our Live Chat Customer Service team. This is a remote, full-time role where you will have the opportunity to work from the comfort of your home while providing world-class customer service through live chat. As part of our team, you’ll help millions of customers solve their inquiries and enhance their overall experience with Amazon. Requirements • High school diploma or equivalent • Minimum 1-year experience in customer service or a related field • Excellent written communication skills • Strong problem-solving abilities • Ability to work in a fast-paced environment • Stable internet connection and a distraction-free workspace • Flexibility to work various shifts including weekends and holidays Responsibilities • Respond promptly and professionally to customer inquiries via live chat • Resolve customer issues efficiently and effectively • Provide accurate product information and handle order-related questions • Escalate complex issues to appropriate teams when necessary • Maintain a positive and empathetic attitude towards customers at all times • Meet performance targets and quality standards Benefits • Health Insurance • 401(k) with company match • Paid Time Off • Employee Discounts on Amazon products • Professional development and career advancement opportunities Educational Qualifications • High school diploma or equivalent is required • College degree preferred but not mandatory Company Overview Amazon is a global leader in e-commerce and technology, dedicated to making customers’ lives easier and more enjoyable. We strive to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online. Operating at the forefront of innovation, Amazon is committed to building a workplace where employees can thrive and grow. Join us and be part of a dynamic team making a significant impact on millions of customers worldwide. Apply For This Job Apply Job!  

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