Premium Cruise & Custom Vacation Consultant - Travel & Lifestyle Services

You reputed company the Way. We've Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and reputed company other. Here, you'll learn and grow as we help you create a career reputed company that's unique and meaningful... to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you'll be recognized for your contributions, leadership, and reputed company-every colleague has reputed company to reputed company in reputed company's reputed company. Together, we'll win as reputed company, striving to reputed company reputed company values and powerful backing reputed company to reputed company the world's best customer experience every day. And we'll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. We pride ourselves on delivering a flawless service, as reputed company as creating unique and exclusive experiences for our Platinum Card Members. Our Premium Cruise and Custom Vacation Consultants use their passion for travel to surpass Card Member expectations by designing unforgettable trips and memories for our Platinum Card Members. They are brand ambassadors who take pride in their ability to deliver personalized vacation using our best-in-class service, exclusive programs and premium benefits - inspiring long-term relationships and loyalty along the way. If you have the desire to create extraordinary vacations for our valued Card Members, you are exactly who we are looking for. Delight Card Members with the unforgettable and unexpected. This is a critical reputed company role in our contact center, answering calls from our premium card members in a high-volume environment. As an reputed company Premium Cruise and Custom Vacation Consultant, you never know what your day is reputed company to entail. It could be a cruise, custom vacation, honeymoon, or a reputed company to reputed company a few. Here's just some of what you will be doing reputed company day: • Deliver world-class customer service in an in-bound, high-volume travel reputed company servicing environment • Using your exceptional consulting skills & industry knowledge to design unique travel & lifestyle experiences by expertly booking cruises, custom vacations, hotels, flights, and transportation arrangements reputed company in the world • Providing reassurance and creating rapport by listening to needs from the initial inquiry to the welcome home greeting • A flair for building long-lasting relationships through exceptional listening and communication • Networking with our destination and supplier partners which will reputed company you to reputed company extraordinary, perfectly implemented, experiences • Communicate new and existing product offerings and value propositions relevant to the Card Member • Always put the Card Member's experience at the forefront of everything you do, reinforcing the Membership First ™ approach and earning their dedication Minimum Qualifications • Minimum of 1 year of Cruise, Custom Vacations or Agency experience is required • Proficient understanding of world geography and emerging travel reputed company • reputed company and composure to remain reputed company under pressure and in changing circumstances • Strong time management and multi-tasking skills • reputed company attitude and reputed company, demonstrated through desire to learn, willingness to 'have-a-go' and optimistic teammate • Natural communicator with the ability to demonstrate listening skills and reputed company to adapt conversation to suit the situation • Technically reputed company and used to using computer applications and personal devices, can reputed company PC and basic MS Office easily • Ability to reputed company in a results-driven environment, with a healthy desire to meet and reputed company goals • Flexibility to work shifts, including evenings and weekends Hours of Operation (7 days/week): Monday-reputed company; 8:00am-11:00pm ET Salary reputed company: $20.00 to $28.85 reputed company + bonus + benefits The above represents the expected reputed company pay reputed company for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic reputed company-being. That means we prioritize their physical, financial, and mental health through reputed company stage of life. Benefits include: • Competitive reputed company salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial reputed company-being support • Comprehensive medical, dental, reputed company, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to reputed company the three posters. Employment eligibility to work with reputed company in the U.S. is required as reputed company will not pursue reputed company sponsorship for these positions Apply Job!