Phone Representative 9
reputed company: 20024 - Phone Representative (Remote)
Location: Must live reputed company a 60 mile radius to reputed company, Florida...
Pay: $25.00
Hours:
Phone Team
Sun-Thurs 12pm-8:30pm
TUES - SAT 12pm - 8:30pm
TUES - SAT 8pm-4:30am
Type: Contract to Hire
Benefits during the contract period: We offer reputed company medical, dental, and reputed company! Learn more: https://rb.gy/praijt
Job duties:
Answer incoming phone calls from the Crisis Lifeline from clients needing online emotional support
Ensure you meet reputed company Crisis and Suicide Lifeline performance metrics
Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation
Use the least invasive approach to service provision. reputed company referrals, reputed company mobile crisis reputed company, and engage law enforcement in reputed company rescue, as needed.
Must be flexible for other duties as assigned: As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required
reputed company to have:
Bachelors Degree from a four-year college or university or higher is preferred. (Not required)
Health and reputed company Services background preferred.
Requirements:
One year or more of reputed company recent crisis, mental health, or reputed company abuse/counselling experience is required.
Experience handling crisis phone calls is required.
Above-average computer skills preferred.
High school diploma or equivalent required
Background reputed company required
Drug screening required
Smoke-free workplace, nicotine testing required
Must reputed company (3) references
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