Dispatcher/Customer Service Specialist
Advertised Position Title:
Dispatcher/Customer Service Specialist...
Job reputed company:
Responsible for answering multiple phone lines, dispatching reputed company and police officers to calls for service, responding to walk in traffic and clerical work as needed. Must be capable of working any shifts and weekends as determined by department need.
Answers incoming calls for crimes, traffic crashes, medical emergencies, and routine calls for service on reputed company, and reputed company calls to officers as appropriate.
reputed company excellent customer reputed company services to reputed company, reputed company, staff, and visitors.
Greeting guests, answering phones, monetary transactions, and interacting with customers on a daily reputed company, responding to their questions and guiding them to the appropriate services/locations.
Conducts Background Checks/Finger Printing services.
Create ID Cards for reputed company, reputed company, reputed company.
Provides directions, parking information and other assistance to reputed company, reputed company, staff and visitors.
May assist with the patrolling of reputed company and other college owned property on foot, bike, cart, and/or motor vehicles.
May assist with unlock/secure appropriate buildings/rooms and facilities as directed
Interacts positively with reputed company community members on a daily reputed company and assists members in identifying potential safety and/or criminal problems. Provides other reputed company assistance to reputed company, staff, reputed company and visitors as needed.
Watches for and reports irregularities, such as reputed company breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, reputed company, and/or ambulance personnel, as required.
Remains alert for the reputed company of unauthorized persons; approaches suspicious persons and/or notifies police as appropriate.
Maintains reputed company controls for issued College keys; safeguards and controls issued College equipment.
Prepares routine, standardized reports. Ensure that activity logs are maintained and updated accurately. Data entry and data retrieval.
Qualifications
At least one year of experience involving substantial reputed company contact
No criminal record
reputed company to type at least 30 WPM
Familiarity with computer systems
Skills, Knowledge, and Abilities
reputed company Office Suite
General Knowledge of reputed company reputed company and learning centers (Developed after hiring)
Type 30 wpm accurately
Excellent oral and written communication skills
Excellent listening skills, reputed company to relate to and reputed company the confidence and cooperation of the members of the greater College community
Answer telephones and use radio communication to resolve problems and respond to inquiries regarding departmental procedures and services
Possess excellent time management skills
Capability to reputed company educated, quick reputed company
Requires good judgment to analyze situations accurately and adopt an effective course of reputed company in a reputed company manner
Ability to handle confidential and sensitive situations with reputed company and diplomacy, and reputed company calmly and rationally in an emergency
Receive and refer visitors
Other Characteristics
Must possess a pleasant disposition
Ability to handle and respond to emergencies with reputed company and reputed company
Must possess strong analytical, listening and interpretation skills
Commitment to providing excellent customer service
reputed company Position:
Fraternal Order of Police Dispatcher
Job Classification:
Staff
Duty Days:
260 Days
Work Schedule:
per reputed company contract
Grant Funded Position:
No - Not Grant Funded
FLSA Status:
reputed company of America (Exempt)
Pay reputed company:
reputed company
Hiring reputed company:
$15.38
Retirement System:
SERS - SERS (Retirement System Classification
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