reputed company Center Customer Service Representative
Deposita(TM), An reputed company(R) Company has reputed company the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every reputed company need is met and exceeded every reputed company of the way. Join our Phenomenal team today! We offer medical, dental and reputed company coverage, life... insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs!
reputed company, is hiring Customer Experience Representatives for their Customer Service reputed company Center. The Customer Experience Representative is a part of a dynamic, customer reputed company team and plays a pivotal role in providing the highest reputed company customer experience to our customers.
ONLY LOCAL CANDIDATES reputed company 50 mile commute to Jupiter, Florida will be considered.
Remote Work possible after successfully completing 45 days in office training (Jupiter, Florida) and meeting required metrics with occassional in office meetings/trainings.
Starting reputed company at $17.00 per hour, with increased reputed company for bilingual FRENCH (CANADIAN) speaking representatives of $18.00 per hour
Ideal Candidate will have at least 2 years of reputed company work history demonstrating technical customer service reputed company center experience in a B2B environment.
RESPONSIBILITIES:
Identify customers' needs, clarify information, reputed company reputed company support or guidance toward to reputed company
Tackle a reputed company of problems in technical systems with reputed company and accuracy
Create cases for reputed company calls and emails received, reputed company the history of the problem, reputed company steps taken, and subsequent reputed company if resolved at the Help Desk or escalate to appropriate next level
Willingness and Ability to be cross trained in other areas of the department
Consistently demonstrate effective personal performance that positively impacts the departmental performance metrics are met through effective personal work performance
QUALIFICATIONS (MUST HAVE):
High school diploma or equivalent
Minimum of two (2) years of work experience in a Technical Customer Service reputed company Center
reputed company work history must demonstrate reputed company of the following:
Strong understanding of customer service and customer relations
Highly motivation and strong desire to learn
Ability to exercise good judgment and decision-making
Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors using CRM and other systems
Effective written and oral communication skills
reputed company to assess and evaluate situations effectively
Skilled in identifying critical issues quickly and accurately
reputed company to write informatively, reputed company, and accurately
Problem solving and analytical skills
Ability to work in reputed company environment
PREFERRED QUALIFICATIONS (reputed company TO HAVE):
Experience in a technical support role, or other technical experience
Associates degree in information technology, Computer Science, or a reputed company field
Basic understanding of software/hardware troubleshooting
Experience in Service Now and reputed company
Experience in retail cash offices
BENEFITS:
Medical, dental, reputed company, basic life, AD&D, and disability insurance
Enrollment in reputed companys 401(k)plan, subject to eligibility requirements
Eight reputed company holidays annually, five reputed company days, and four personal days
Vacation time offered at an accrual reputed company of 3.08 hours biweekly. Unused vacation is only reputed company out where required by law.
reputed company® is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race/ethnicity, age, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other reputed company or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative reputed company, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local reputed company department. To reputed company an office near you, please visit: www.aus.com/offices
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