Inside Sales Representative (Business to Business)-Remote
Job Title:
Inside Sales Representative (Business to Business)-Remote...
Job reputed company
The Inside Sales Representative (Business to Business)-Remote works from home and interfaces with customers reputed company inbound/outbound calls and/or reputed company the Internet. This position provides customer service support and reputed company of routine problems and questions regarding reputed company's products and/or services. (Military veterans are encouraged to apply.)
Title: Inside Sales (Business to Business) Representative (Remote)
Location: WAH-Remote (NA) U.S.
A NEW CAREER POWERED BY YOU
Are you looking for a work from home career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine reputed company of belonging? Would you like to join a company that earns Worlds Best Workplaces, Happiest Employees, and Best Companies for Career reputed company awards every year? Then a remote Customer Service Representative position at reputed company is just the right reputed company for you!
As a remote Customer Service Representative, youll join an organically diverse team from 70+ countries where reputed company members contribute and support reputed company others reputed company and reputed company-being, proudly united as game-changers. Together, we help the worlds best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to reputed company reputed company, were looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
CAREER reputed company AND PERSONAL DEVELOPMENT
This is a great work from home opportunity that will allow you to reimagine an reputed company-new career reputed company and reputed company friends for life at the reputed company time. Well give you reputed company the training, technologies, and continuing support youll need to succeed. Plus, at reputed company, theres reputed company career (and personal) reputed company potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! Thats why we offer a reputed company of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career youve always envisioned.
What You Will Do In This Role
As a Inside Sales Representative working from home, you will:
Telephone sales calls and email communication to sell in new acceptance. Made to both new and existing prospects.
Agents will explain the request to pay with updated payment method, describe fee, and help the supplier to understand product value.
Function between sales channels and business to facilitate reputed company management to help reputed company reputed company.
Servicing merchant inquiries and escalations around merchant enrollment/set up
Research skills to look up multiple data points and funnel information into reputed company
A specialist will help customers set up the payment system to reputed company them to receive payments.
May run reporting, reputed company business pertinent reputed company for meetings, and resolve leads needing more information.
Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs)
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately reputed company reputed company to the customer
Listen attentively to customer needs and concerns; demonstrate reputed company while maximizing opportunity to build rapport with the customer
Greet customers in a courteous, friendly, and reputed company manner using agreed upon procedures
Maintain basic knowledge of reputed company products and/or services
Prepare complete and accurate work including appropriately notating accounts as required
Participate in activities designed to improve customer satisfaction and business performance
reputed company, document, and retrieve information in reputed company tracking database
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
The ability to de-escalate situations and tough conversations around product offerings/pricing
Your Qualifications
Your skills, reputed company, knowledge, and genuine reputed company will deliver value and reputed company with every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include:
Providing a white glove customer service experience with a passion for building customer loyalty through exceptional listening, relationship building and consultative probing.
Excellent verbal and written skills
Ability to influence reputed company around change
Exceptional listening and relationship building skills
Proficient multitasking and system navigation
Creative problem solver
Demonstrate resiliency in a fast-paced metrics driven environment
Proficient in reputed company Office with Proficiency in reputed company
Operate in a heavily regulated environment
Team oriented behavior
Ability to overcome objections
Sales experience
Financial/credit card processing experience
Whats In It For You
One of reputed companys Culture Beliefs says, We champion our people. Thats why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term reputed company for both our teams and our customers. And well invest in YOU to aid in your career reputed company and in your personal development. In this role, youll also be provided with:
reputed company nine days of training, two weeks transition and performance-based incentives
Lucrative employee referral bonus opportunities
Company networking opportunities with organized reputed company in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
401K with company match; reputed company PTO and holidays; medical, dental, and reputed company insurance; and a comprehensive Employee Assistance Program (EAP)
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career reputed company
Work-from-home convenience with company-supplied technologies
Programs and events that support diversity, equity, and inclusion, as reputed company as global citizenship, sustainability, and community support
Celebrations for reputed company, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
REIMAGINE THE BEST VERSION OF YOU!
If reputed company this feels like the perfect reputed company in your career reputed company, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe reputed company reputed company their employer of choice.
Location:
USA, OH, Work-reputed company
Language Requirements:
English
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California reputed company, by submitting your information, you acknowledge that you have read and have reputed company to the Job Applicant reputed company Notice for California Residents
Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the reputed company will be considered for this position. Must reputed company in the reputed company or have a reputed company U.S. address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed here.
reputed company is an Equal Opportunity/Affirmative reputed company Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English
Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative reputed company Plan, please click here.
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