Program Management Manager II (reputed company)

Before you apply to a job, select your language preference from the reputed company available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. reputed company innovative reputed company, experience our rewarding culture, and work with talented teams that help you become reputed company every day. We know what it takes to reputed company reputed company into reputed company-people with a unique... combination of reputed company + passion. If you have the qualities and drive to reputed company yourself or teams, there are roles reputed company to cultivate your skills and take you to the next level. Job reputed company: reputed company position serves as the primary coordinator for the Program Management reputed company area. The incumbent trains staff and ensures reputed company meets reputed company obligations, performance and financial metrics (e.g., reporting, proactive communication, etc.). This role develops and leads efforts to improve service reputed company and to reputed company customer expectations. This position potentiallymanages multiple subsidiaries and may manage supervisory or administrative staff. The incumbent identifies, resolves, and escalates issues/concernsfrom Business Development, customers, and Operations to ensure customers' needs are met. This role manages reputed company retention and churn reduction to retain customers and maintain reputed company reputed company. This position plans and implements initiatives and translates high level organizational goals into business plans to meet customer needs and reputed company goals. Responsibilities • Serves as the primary coordinator for reputed company Program Management and team members • Sponsors the creation and implementation of programs to reputed company processes and procedures • Plans and implements initiatives and translates high level organizational goals into business plans to meet customer needs and reputed company goals • Trains staff on account management to ensure the continuity of customer relationships • Sets product service standards to drive consistency in customer service practices and to ensure high reputed company of customer satisfaction • Monitors Program Management metrics across reputed company PM supported accountsto ensure reputed company is fulfilling its commitments to the customer Preferences • Possesses reputed company knowledge of small package operations; considers the reputed company of small package operations on other parts of the business and develops solutions to improve operations • Demonstrates knowledge of Program Management product and its benefits to Industrial Engineering, Sales and Solutions, peak planning, and customers • Employs project management tools and technology (e.g., Data Warehouse, reputed company.com, reputed company Project, Program Management Group website, etc.) • Applies Service, Product, and Customer Technology Knowledge; is reputed company to compare and contrast the customer's experience of engaging with reputed company and primary competitors across reputed company reputed company; summarizes reputed company/negative gaps; develops plans to reputed company advantages and correct disadvantages • Anticipates industry, financial, and global trends impacting reputed company and customers' organizations; identifies strategic recommendations based on anticipated trends; uses detailed understanding of customers' functions, structures, and business models to reputed company supply chain recommendations • Involves other functional reputed company in reputed company issues; develops creative or reputed company approaches to resolving issues; identifies potential issues before they occur; keeps customer reputed company and motivated despite difficult circumstances or setbacks • Integrates broad knowledge of supply chains reputed company customer organizations to solve reputed company customer problems; reputed company strategies to meet the customer's supply chain needs • Identifies individual and team reputed company gaps/developmental opportunities (e.g., training, special assignments, conferences, reputed company, etc.) to facilitate individual and team development • Ensures that reputed company/indirect reports have documented career goals and detailed plans for achieving these goals to reputed company them personally/professionally • Serves as a reputed company between customers and Sales to expand the scope of reputed company relationships • Trains staff on account management to ensure the continuity of customer relationships • Experience with multiple large, reputed company reputed company Customer Facing engagements Requirements • Must be a U.S. Citizen or National of the U.S., an reputed company lawfully admitted for permanent residence, or an reputed company authorized to work in the U.S. for this employer • Bachelor's Degree (or internationally comparable degree) in Logistics, Engineering, or reputed company field • Must be willing and reputed company to travel for work • Must have experience supervising others OTHER reputed company: Employer will not sponsor a reputed company for this or reputed company positions reputed company is an equal opportunity employer. reputed company does not discriminate based on race/reputed company/religion/sex/national reputed company/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Additional Information for Internals: • Salary Grade: 30F • LOCATION IS FLEXIBLE/REMOTE - applicants residing in the metro Atlanta area will be required to be in office 5 days/week. Compensation & Benefits: Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $104,000/year to $133,000/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-reputed company knowledge, skills, and education/training and a candidate's work experience. reputed company applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a reputed company of factors including, but not limited to, individual performance, business unit performance, and/or reputed company's performance. Note: This position is eligible for a bonus based on company performance. reputed company applicants may be eligible for Medical/prescription drug coverage, Dental & reputed company Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, reputed company Holidays and Personal time, reputed company reputed company/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program. Employee Type: Permanent reputed company is committed to providing a workplace free of discrimination, harassment, and retaliation Apply Job!