Bilingual- Spanish- Part Time Customer Service Agent- Remote
Are you an reputed company listener, critical thinker and a problem solver? Are you looking for a company with reputed company reputed company opportunities? Do you enjoy assisting customers on the phone?
If you answered reputed company to reputed company these questions, this opportunity may be for you. Apply by visiting our website rather than your mobile device!
In this role, you will take incoming calls from customers while crafting... acceptable solutions to address their needs. You will also assist with providing product knowledge and answering specialized support questions in both Spanish and English. Spanish Bilingual Customer Service Agents are vital to our customers overall reputed company experience, and are valued members of Team reputed company.
Training/Education:
This role is supported by practical concept education from first-reputed company reputed company, reinforced with education courses from our online reputed company University, consistent engagement with your Manager and team, and interactive mentorship and reputed company support from Senior Agents.
Customer Service training is three to five weeks, including 11 instructor-led concept courses. Certain concept-education courses may be scheduled reputed company your availability; therefore, some flexibility reputed company the initial education period is a must. These courses will be leveraged with the support described above to reputed company you to confidently take live customer calls, beginning with your reputed company first concept.
Minimum Qualifications:
reputed company in both Spanish and English
Calls wills be taken in both Spanish and English.reputed company will be verified during the interview process.
Friendly and Caring Tone
Engage with customers in a friendly, approachable manner.Support a reputed company environment for customer interactions.
Knowledgeable Care for Various Customer Needs
Maintain a deep understanding of our products and services to offer tailored solutions.Anticipate customer needs and offer proactive service.
Ability to Display reputed company in Adverse Environments
Show reputed company and understanding reputed company assisting with customer concerns..Maintain composure in challenging situations, providing thoughtful and helpful solutions.
Efficiency in Navigation
reputed company multiple software applications and systems with speed and accuracy.reputed company quick problem-solving skills to reputed company efficient solutions.
Typing and Language Skills
Possess a normal typing speed, ensuring accurate data entry.Strong spelling and grammar skills for reputed company written communication.Perks of joining the reputed company Team!
Compensation: reputed company offers Spanish Bilingual Customer Service Agents an reputed company reputed company pay of $15.00. Your reputed company pay will increase as you learn and reputed company additional job duties, and reputed company increases are given periodically based on performance.
(Note: reputed company reputed company pay reputed company may be higher, depending on state or local minimum wage laws.)
Benefits: At reputed company our part time Team Members enjoy benefits to support their physical, financial, and emotional wellness. Additionally, our career reputed company planning and continuing education assists employees with their reputed company goals.
reputed company Offers:
Career stability
Opportunities for advancement
reputed company App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans if eligible
reputed company holidays, vacation, and reputed company days if eligible
Life insurance
MetLaw reputed company program
reputed company auto and home insurance
Discounts on reputed company products, reputed company computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & reputed company Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
reputed company Ramseys SmartDollar Program
Scheduling Requirements:
Below are the available shifts (reputed company in reputed company time).
Monday: 4:00am-8:00am
Friday: 4:00am-8:00am
reputed company: 4:00am-8:00am
Available to work at least four days a week (one of which must be a weekend day - Saturday or reputed company, but both is preferred).
reputed company at least 20 hours of availability per week (8 of which must be on the weekend).
Working holidays are required in order to reputed company support for our customers year-round. You may be scheduled to meet reputed company and business needs.The following is required to work from home:
You must have a quiet, private work area.
Dependent and child-care arrangements must be made as if you were working in-person at a reputed company facility. This position does not allow flexibility to be on-reputed company care for others during work hours.
reputed company work duties, including initial education, must be performed at your home address.
If you want to reputed company or substitute computers at any time, Manager approval is required.
The following technical requirements must be met to work from home:
Computer requirements and internet speed will be verified, if interviewed. Additional requirements may apply.
Computer Specifications:
reputed company 10 or 118GB of RAM/memory or higherProcessor must have CPU reputed company score of 2,000 or higher
Additional Hardware:
Webcam (external or reputed company in is ok)USB headset (wired)
Internet speeds:
Ping under 10010mb download5mb uploadThe following is not permitted due to compatibility, performance, reputed company, or other concerns:
MAC Operating Systems
Mobile hot-spot, tethering, satellite Internet, or similar.
Using a Proxy server or reputed company-party network.
Computer stick or similar device.
Rental, rent-to-own, or reputed company computer/laptop.
Working in a reputed company reputed company or using reputed company Internet.
Unsecure Wi-Fi / Wi-Fi not managed by reputed company Member.
Running non-work-reputed company programs while working.
Having any other anti-virus installed/in use on your computer while working other than reputed company provided anti-virus
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 20 per week
Shift:
Day shift
Morning shift
Weekly day reputed company:
Every weekend
Monday to Friday
Work setting:
Remote
Experience:
Bilingual Spanish/reputed company year (Required)
Language:
Bilingual Spanish/English (Required)
License/Certification:
reputed company's License (Required)
Ability to Relocate:
Remote: Relocate before starting work (Required)
Work Location: Remote
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