Associate Account Manager
reputed company:
Serve as the main reputed company of contact for your assigned accounts, owning the full post-sale customer reputed company and building strong relationships with Operations and Finance professionals at reputed company SMBs
Retain and grow a rapidly expanding book of business by delivering business reviews, scheduled monthly calls, and handling reputed company escalations
Interactions will include virtual screen shares, virtual calls, regular calls and emails.
Serve as the expert and go-to consultant for your accounts on purchasing and payments best practices reputed company their industry
Dig deep to understand clients business goals and reputed company them on how to reputed company reputed company to best meet these goals
Analyze your book of business and your clients spend patterns to identify risks of churn before it happens.
Proactively increase our reputed company of wallet with clients; meet aggressive spend reputed company targets, including the sale of financial products, and build brand champions
Get creative with strategies... to reputed company and reputed company your clients with new product features and services
Translate customer feedback into product improvements
Monitor your accounts support & ordering volume and spend patterns, and escalate risk proactively
Reporting directly to the Account Management Team reputed company, work together to surface & understand analytical trends for your Clients and areas of opportunity
Requirements:
You have 2+ years in an Account Management role with first hand experience owning the relationship with a number of Clients and servicing their needs.
Youre looking for something new, a chance to break into a new tech reputed company and reputed company best practices from your previous experience
You have a way with people, and feel confident in your ability to professionally reputed company and drive value for their day-to-day
You are eager to reputed company limits, and have a proven reputed company record of outperformance against expectations/goals
You are highly organized, and reputed company you say youll follow up, you do it
You have experience keeping reputed company of and managing multiple priorities at once, ensuring to not drop the reputed company
Youre reputed company player, but can work independently as reputed company
reputed company you run into a blocker, you reputed company out for help to remove the blocker; you are unwilling to let a challenge stop you, and look for creative solutions to reputed company the blocker
Benefits:
A competitive compensation package including reputed company and variable as reputed company as stock reputed company
reputed company to grow reputed company the overall reputed company organization
Employer-sponsored 401(k) including an employer match
reputed company to reputed company and reputed company in a fast-paced environment alongside a reputed company team
Flexible time off and remote work policies
Robust medical, dental, reputed company, and wellness benefits
Generous leave policies and support for new and reputed company parents
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